Adidas Learning Culture

How we've Embedded a training culture in

Adidastottenham & BATTERSEA

START

uNDERSTANDING THE BENEFITS

sTART THE DAY WITH...coffee?

mAKE IT RELEVANT

INDEX

How do we engage?

BEST PRACTICES FOR TEAM TRAINING

eFFECTIVENESS

uNDERSTANDING THE BENEFITS

• Improved employee performance and productivity

• Increased customer satisfaction and loyalty

• Healthier employee retention and morale

• To refresh knowledge and understanding of products

• To collectively use the skills as a team sharing successes and learning from each other
• Highlight the positive impact on overall store success and profitability
• Internal promotions

sTART THE DAY WITH....coffee?

BRING MORE ENERGY TO TEAM HUDDLESHave relevant training topics Encouraging team to pursue self-directed learning through Area/Atticus Incorporate briefing/training sessions during pre-shifts and shift changesProvide opportunities for on-the-job learning through shadowing or "buddying system"Encourage managers and team leaders to coach and reinforce training during day-to-day interactions

Make it Relevant

Always remember the team have different goals and learn in different ways. The only way to figure this out is to go directly and find out what their learning needs are. Make it fun and engaging by coming up with non conventional ways of learning

ENGAGEMENT

ContinuousTraining

ClearCommunication

Recognise &Reward

Delegateresponsibility

Provide feedback &Lead by example

Clear Communication

EncourageCollaboration

COMPONENTS

BEST PRACTICES FOR TEAM TRAINING/ENGAGEMENT

MAKE REALISTIC & ACHIEVABLE GOALS

PLAN AHEAD

INVOLVE THE WHOLE TEAM

• Create huddle plans

(2 weeks in advance)

• Establish weekly training/CEI focuses (based on new Atticus uploads, upcoming campaigns, store opportunities)

• In order to establish consistency and to form good habits
• Use performance trackers to give feedback throughout and at the end of their shifts

• BOH & VM lead a weekly huddle
• Specalists/generalists given opportunity to lead huddles on areas they show interest or specialise in (e.g. running, sustainability)
• Whole management team gives input to weekly huddle plans and training focus

BATTERSEA COMMITMENTS/WORK IN PROGRESS

CREATE COMPETITIONS & INITIATIVES TO DRIVE ENGAGEMENT

CELEBRATE TEAM & INDIVIDUAL WINS

• Use huddles to share team results and give individual shout-outs to top perfomers
• Recognise and acknowledge good performance when you see it (unxpected positive feedback)
• Use store prize money from competitons to celebrate as a team out of store

• Adivent challenge over December holiday period – fun daily challenges with prizes
• Easter themed challenge coming up in March
• Team challenges on weekends – most adiclub sign-ups/NPS responses etc

• Updated CEI observation checklist to help give feedback
• Create a digital training tracker document to log individual training and follow-up on progress
• More frequent TBs to discuss training needs

LinkedIn Learning

Huddle Cards

examples

How do we know it's effective?

• Conduct regular feeback sessions to evaluate training satisfaction after training or in touch bases
• Track indicators such as employee engagement, retention, NPS, and sales performance
• Analyze training completion rates from Area
• Use performance metrics and KPIs to track progress and identify areas for further development

100%

*Always make sure you create a supportive and inclusive environment where the team feel encouraged to participate in training and development*

What is your best practice?

THANKS!