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Diego Andres Arteta
Created on January 31, 2024
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Transcript
UK market Basics Evaluation
Feedback
Let's review some aspects to consider based on the uK MARKET BASICS EVALUATION
mor booking refunds
If the agent has already cancelled the reservation with the vendor and there is a refund applicable, let's follow these steps:
Request to the ITA the booking cancellation document to remove the booking from the active bookings in the commission report.
Provide the instructons to submit a refund request for MOR bookings through InteleHelp hub with the supporting documents.
mor transfer funds
100K
To start the MOR transfer funds process, we must have the following information to submit the request Suzanne Etheridge:
Lorem
The new booking confirmation document.
105K
The old booking confirmation document.
ATOL certificate
Let's remember that when an ITA is requesting the ATOL certicate:
The ATOL certificate for an outside booking is provided by the supplier.
For inside bookings, the travel agent must contact Travel Desk through the InteleHelp Hub.
MOR bookings
Keep in mind that MOR bookings are considered outside bookings. Here are the reasons why:
The bookings are made directly with the supplier.
The cancellation/modification policies are subject to the vendors, not InteleTravel