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GTS Entrance Criteria

SE L&D

Created on January 24, 2024

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Transcript

Entrance Criteria

  • One year with Service Express
  • RSM Approval
  1. Vision Goal
  2. Technical Passion (runs to fire)
  3. Proficient in detailed notes and communication(administrative duties)
  4. Support call % below 8.5%(filtered)
  5. Capable of receiving and giving feedback in a professional manner.
  • L1 proficiency on minimum of 5 products in your lane
  • Approval from GTS L2/L3 Mentors and Managers