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AUXILIARY NURSING CARE

Professional and work areas

Primary and community care: home care, health promotion, dental health, doctors'' offices and geriatric centres.Specialised care: doctors'' offices, hospitals, emergency rooms, delivery rooms, paediatric units, special care units, operating rooms, sterilisation, mental health and geriatric facilities. Other: health-care centres, departments of social affairsin ministries, regions, city halls and spas.

Activity plan

1. Document processing2. Materials management3. Attending patients/clients4. Bathing, moving and transferring patients/clients5. Assisting in preparation and administration of medication6. Preparing the space and material for patient/client examination or diagnostic tests7. Measuring vital constants8. Nutritional support9. Cleaning, disinfection and/or sterilisation of material and instruments10. Collaboration with the nursing team in nursing care11. Communication with the patient/client and persons accompanying him/her12. Preparation of office and patient/client13. Assisting the dentist

ADMINISTRATIVE MANAGEMENT

Professional and work areas

This professional works in large-, medium- and small-sized companies in any sector of activity, particularly services, aswell as in public administrations, providing support in the tasks of administration and management of these companies and institutions, and attending to customers and the public. The most relevant jobs and positions are the following: administrative assistant, office assistant, administrative and receipts and payments assistant, commercial assistant, personnel management administrative assistant, public administrations administrative assistant, receptionist, customer service employee, treasury clerk, payments clerk

Activity plan

1. Receipt, organisation and transfer of information and communications to the company; and filingsystems.2. Customer/user care service. 3. Supplies and stores. 4. Support in the area of human resources. 5. Commercial area. 6. Accounts and taxation. 7. Support for the finances and/or insurance area. 8. Administrative support for work teams. 9. Services provided by public entities or organisations.

COMMERCIAL ACTIVITIES

Professional and work areas

This professional works in companies in any business sector within the commercial area or in different sections of commercial establishments, carrying out tasks related to selling products and/or services via different commercial channelsor organising and managing their own commercial business. The most relevant occupations or jobs are as follows: Sales person. Sales representative. Promoter. Telesales operator. Call centre operator. Customer/information service. Cashier or stock clerk. Online content administrator. Retailer. Small business manager. Stock and warehouse management technician. Warehouse manager. Head of reception and dispatch of goods. Warehouse logistics technician. Customer/information service technician in companies.

Activity plan

1. Key training related to managing small businesses.2. Key training related to the supply and dispatch of goods and the warehouse. 3. Key training related to enhancing the point of sale. 4. Key training related to customer information and service. 55. Key training related to selling. 6. Key training related to e-commerce.

HEALTHCARE EMERGENCIES

Professional and work areas

This professional works in the public or private healthcare sector and is involved in the transfer of patients or victims, providing initial medical and psychological healthcare, collaborating in the preparation and development of medical logistics for community emergencies or catastrophes, and participating in the preparation of emergency plans and foreseeable risk measures in the field of civil defence. The most relevant jobs and positions are the following: medical transport technician, emergency healthcare technician, operator of emergency coordination centres

Activity plan

1. Medical vehicle and equipment.2. Initial medical assistance in emergency situations, and psychological support for the patient, relatives and other persons affected in critical situations and medical emergencies 3. Support for special medical assistance in emergency situations 4. Preparation of areas for medical intervention, patient immobilisation and mobilisation 5. Transporting patients and driving the vehicle 6. Helping in organising medical logistics in scenarios involving a large number of victims, and in catastrophes 7. Helping in the preparation, implementation and evaluation of emergency plans, risk mapping and foreseeable-risk measures 8. Attention and response to requests for assistance, at a tele-operations and tele-care callcentre

INTERNATIONAL COMMERCE

Professional and work areas

This professional practises his/her activity in companies in any production sector andprincipally in the public and private commercial and marketing area, carrying out functions such as planning, organisation, management and advice on international commerce activities. These are self-employed workers who manage their own company, carrying out activities in international commerce, or employees who practise their activities in the international commerce department within the subsectors of: Industry, commerce and agriculture within the international commerce department. Insurance financial organisations, in the foreign department. Intermediary companies in international commerce, such as forwarding agencies, commercial agencies, consignment agencies, customs agencies and commercial and legal advice companies, among others. Import companies, export companies and distributors-traders. Logistics and transport companies. Associations, institutions, non-governmental organisations and other bodies. The most relevant occupations and employment positions are: International trade specialist. Specialist in foreign operations of financial insurance companies. Specialist in international trade administration. International trade assistant or coordinator. International trade agent. International marketing specialist. International digital marketing specialist. International sales specialist. International trade operations department assistant. Forwarder. Shipping agent. Logistics operator. Head of warehousing.

Activity plan

1. Benchmark training activities related with company economic and financial management.2. Benchmark training activities related with company internationalisation and foreign markets. 3. Benchmark training activities related with the organisation, management and verification of processesfor the warehousing, transport and international distribution of merchandise 4. Benchmark training activities related with the company's commercialisation in foreign markets.. 5. Benchmark training activities related with the management of international finance and collections andpayments.

HEALTH DOCUMENTATION AND ADMINISTRATION

Professional and work areas

This professional works in the health sector, in organizations and institutions in the public sphere and in private companies,both in primary and specialized care, as well as in hospitals and research centers. The most relevant occupations and jobs are the following: Senior technician in health documentation. Technical manager of the codification of health documentation. Technical manager of medical records archives. Technical responsible for the treatment and design of health documentary documents. Technical manager of healthcare information systems. Technical responsible forthe evaluation and quality control of healthcare provision. Technical manager of clinical administrative processes. Responsible for the administration of units, departments or health centers. Assistant in biomedical research teams. Secretary of health services

Activity plan

1. Reference training activities related to the performance of procedures for patient management, usingcomputer applications2. Reference training activities related to the care of patients/users and relatives. 3. Reference training activities related to the extraction of diagnoses and procedures from healthcareepisodes, codifying them with the international classification of diseases 4. Reference training activities related to the exploitation and validation of health data, using CMDBstructure. 5. Reference training activities related to the realization of the documentary and administrative managementof the health center

SALES MANAGEMENT AND COMMERCIAL SPACES

Professional and work areas

This professional works in companies in any business sector, mainly in commerce and marketing, both public and private, carrying out functions of planning, organising and managing the sale and purchase of products and services, as well as thedesign, implementation and management of commercial areas. The most relevant occupations or jobs are as follows: Head of sales. Sales representative. Commercial agent. Store manager. Sales technician. Sales staff coordinator. Telemarketing supervisor. Merchandiser. Commercial window dresser. Designer of commercial areas. Head of point of sale promotions. Specialist in implementing commercial areas.

Activity plan

1. Key training related to the economic and financial management of a company.2. Key training related to supplies and warehouses 3. Key training related to selling. 4. Key training related to implementing products and services in commercial areas. 5. Key training related to gathering and presenting information. 6. Key training related to marketing policies