Want to create interactive content? It’s easy in Genially!

Get started free

Ecoute Active

Calvin Marie

Created on January 23, 2024

Start designing with a free template

Discover more than 1500 professional designs like these:

Smart Presentation

Practical Presentation

Essential Presentation

Akihabara Presentation

Pastel Color Presentation

Visual Presentation

Relaxing Presentation

Explore all templates

Transcript

Ecoute Active
Ventes Lucratives
Matthias LERICHE Calvin MARIE
Ecoute Active
Carl ROGERS
Ecoute Active
L'écoute active dans le commerce
Les 3 Phrases de l'écoute active Reformulation Investigation Identification
Ecoute Active
Il existe 4 types de d'écoute active :
1. L’écoute empathique
2. L’écoute compréhensive
3. L’écoute appréciative
4. L’écoute critique
Conclusion
L'écoute active permet d'instaurer une relation de confiance avec le prospect ou le client.