VIBRANT FLIPPED CLASSROOM PRESENTATION

Sales force

under the direction of Madame Ferdaouss

First of all I would like to thank my teacher for giving me this opportunity to present this presentation in front of you.

PRéSENTER PAR:

EL GUERNY YOUSSRA

KALOUN YASSMINE

HALIMI RIHANA

IMANE SANADE

HAITI IKRAM

PLAN:

1.definition of the role of the sales force

2.typologies of professions occupied by

3.Correct entry of the organization criteria of the force of sale

Commercial team

Sales force

Finding Customers

Feedback collection

The role of the sales force

Products presentation

Price negotiations

TYPESIn-house sales force Definitions Represents a single company. Advantages Better integration - Team spirit and corporate culture - Activity focused on specific objectives Disadvantages Need for supervision and animation - Costly charges even if the turnover is low.

Types of sales force

a- Sedentary sales force: The customer travels to purchase the company's product or service. b- Itinerant sales force: Sales representatives visit the customer or prospect at their location for the commercial proposal.

Delegated sales forces : representes several companies

Advantages - Quickly operational. - Less costly remuneration in case of no sale. - They have a customer portfolio

Disadvantages - Little contact with the in house sales force. - Costly remuneration in case of sale. - The company has little control over the outsourced sales force.

the criteria for choosing the sales forcea- Financial criteria *Fixed costs *Variable costs. *Return on investment: short term (outsourced sales force), long term (in-house sales force). b- Commercial criteria: *Market knowledge *Geographical distribution of the clientele. *Product characteristics. c- Human criteria: *Nature of the missions. *Activity orientation (Objectives)

Correct entry of the organization criteria of the Force of sale

1:For market segmentation,you can divide customers into groups based on their geographic location, age, gender or specific interests. 2:When determining sales territories,: you can divide regions based on customer density, sales opportunities or demographic characteristics. 3:Resource allocation: Allocate human and financial resources optimally to meet the needs of each territory and market segment. 4:Setting sales goals: Establish clear and achievable sales goals for each member of the sales team, taking into account market characteristics and company capabilities. 5:Establishing an organizational structure: Define the organizational structure of the sales team, including levels of supervision, reporting relationships and specific roles of team members. 6. Use of technology and sales management tools: Integrate technology tools, such as customer relationship management (CRM) systems, to facilitate tracking sales activities, managing customer contacts and perfor

Correct entry of the organization criteria of the Force of sale

1/Sales Structure: Determining the hierarchy and reporting lines within the sales team, including roles such as sales representatives, managers, and directors. 2/ Target Market Segmentation: Identifying and categorizing customers into distinct groups based on characteristics like demographics, behavior, and purchasing power.

3/Technology and Tools: Equipping the sales team with the necessary technology and tools to streamline processes, manage customer relationships, and track performance effectively.

Thank you for your attention!