French
UN Language Framework
Unsure about your level of English?
Check out the examples of written and oral language produced at UN Level I, UN Level II and UN Level III. These examples illustrate the skills expected at each level and will help you gauge your own. Enjoy!
UN III at a glance
UN I at a glance
UN II at a glance
view examples
Copyright © United Nations
English
Cadre ONU pour les langues
Vous n’êtes pas certain(e) de votre niveau d’anglais?
Alors consultez des exemples de langue écrite et orale produits aux niveaux ONU I, ONU II et ONU III. Ils illustrent les compétences attendues à ces niveaux et vous permettront de vous faire une idée du vôtre. Bonne visite !
ONU III en bref
ONU I en bref
ONU II en bref
Consulter les exemples
Droits d’auteur(e) © Organisation des Nations Unies
UN I
Making a basic request
Seeking practical advice from a colleague
Introducing oneself and sharing opinions
Responding to a survey on well-being
UN II
Reporting back on project progress
Explaining how to use software
Documenting a day in resettlement work
Explaining takeaways
UN III
Contributing expertise in a town hall meeting
Sharing a UN career journey
Presenting career highlights and contributions
Curating workshop agendas
Copyright © United Nations
Introducing oneself and sharing opinions
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Describe experiences, events and immediate environment, including where one lives, works and socializes, using basic language.
Understand the situation
Ousmanou participates in a webinar given by the Inter-Agency Network on Youth Development (UN IANYD) entitled “Junior Farmers.” He is asked to introduce himself and explain why engaging youth with farming is important to him.
Personal domain
Introducing oneself and sharing opinions
UN Language Framework (p. 15)
Seeking practical advice from a colleague
Francesca (UN I) speaks with a colleague (UN IV).
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Understand the situation
Objective
Francesca works on the French editorial team for the International Civil Aviation Organization (ICAO) in Montreal. She consults with a colleague from the Language and Communications Training Unit (LCTU) in New York about presenting information on the inclusive use of language in an upcoming workshop on Teams.
Participate in simple discussions to reach agreement by sharing points of view, making suggestions and so on.
Personal domain
Professional domain
Seeking practical advice from a colleague
UN Language Framework (p. 15)
Responding to a survey on well-being
Understand the situation
Understand the situation
Khalid works for the United Nations Assistance Mission for Iraq (UNAMI) in Bagdad. He is invited to fill out a survey on staff well-being.
Objective
Fill in forms requiring simple personal and professional information.
Public domain
Responding to a survey on well-being
UN Language Framework (p. 16)
Making a basic request
Flavia (ONU I) responds to the follow-up email from a conference organizer (ONU IV).
Understand the situation
Understand the situation
Flavia, from the United Nations Development Program (UNDP) in Brazil, works on projects related to women-led local economies in the Amazon. She attended the Latin American and Caribbean Climate Week (LACCW) held in Santo Domingo, Dominican Republic, and responds to the follow-up email from one of the conference organizers.
Objective
Write and respond to simple emails for mainly work-related purposes, using formulaic phrases and reference resources to inform, request, organize and so on.
Public domain
Professional domain
Making a basic request
UN Language Framework (p. 16)
Explaining how to use software
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Give routine explanations by, for example, offering procedural instructions, often without preparation, dealing with questions and giving details with moderate fluency and accuracy.
Understand the situation
Sasha, a Human Resources Assistant in the Department of Management Strategy, Policy and Compliance (DMSPC), is giving an informal how-to session to bring colleagues up to speed on Teams interactive features for more engaging meetings.
Professional domain
Public domain
Explaining how to use software
UN Language Framework (p. 20)
Explaining takeaways
Iseul (UN I) answers questions from a colleague (UN IV).
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Relay the main points of various communications, such as broadcasts and short meetings, in adequate detail to inform, justify, clarify and so on.
Understand the situation
Iseul attended the event “LGBTQI+ 101 and Allyship in the Workplace” hosted by the Office of Human Resources (OHR) and UN-GLOBE. During a weekly one-on-one project meeting with a colleague, Iseul mentions her experience and what she learned.
Professional domain
Public domain
Explaining takeaways
UN Language Framework (p. 20)
Documenting a day in resettlement work
Understand the situation
Objective
Describe experiences, events and expectations in adequate detail, for instance in blogs, using a moderate range of language.
Understand the situation
Omar, a Resettlement Officer in Amman, Jordan, writes A Day in the Life piece for iSeek’s Staff Voices about his position with the UN Refugee Agency (UNHCR).
Personal domain
Public domain
Documenting a day in resettlement work
UN Language Framework (p. 21)
Reporting back on project progress
Yusuf (ONU II) interacts with his supervisor (ONU IV) using Teams.
Understand the situation
Objective
Interact in short, synchronous online exchanges on personal and professional general matters, occasionally varying degrees of formality and directness.
Understand the situation
Yusuf, from the United Nations Capital Development Fund (UNCDF) office in Uganda, is overseeing the transition of several villages to solar power. During a video call to update his supervisor on the project, the conversation is interrupted, and he continues using chat.
Personal domain
Professional domain
Reporting back on project progress
UN Language Framework (p. 21)
Presenting career highlights and contributions
Understand the situation
Feel free to turn on the subtitles if you wish to read the transcript.
Objective
Give clear and well-structured presentations on various subjects, at work or in a public setting, highlighting relevant details, and providing updates and responses to impromptu questions if requested.
Understand the situation
As part of the #WomenInTech campaign launched by the Office of Information and Communications Technology (OICT) on social media, Anna-Lena shares her experience and highlights the role of women in the field of technology within the UN Secretariat.
Professional domain
Public domain
Presenting career highlights and contributions
UN Language Framework (p. 25)
Sharing a UN career journey
Pavel (UN III) answers questions from a podcast host (UN IV).
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Describe events, experiences and aspirations in detail in professional exchanges, such as discussions, interviews, and performance evaluations, sometimes including emotionally sensitive topics and occasionally without preparation.
Understand the situation
Pavel of UN News is interviewed by the host of the United Nations Career Journey Podcast about his radio career.
Professional domain
Sharing a UN career journey
UN Language Framework (p. 25)
Curating workshop agendas
Digital Accessibility Workshop
Date: 28 May
Time: 10:00 a.m. - 4:00 p.m.
Location: Lighthouse Room (GA-3B)
Objective: To raise awareness and provide strategies for digital accessibility.
Background: In accordance with the United Nations Disability Inclusion Strategy (UNDIS), all personnel must apply the utmost priority to disability inclusion. The overarching objective of the 2030 agenda for inclusivity is to guarantee the equitable treatment of those living with disabilities, encompassing all facets of UN activities, spanning from policies to programs and operational procedures.
Participants: Kindly ensure your presence and readiness to participate in a collaborative and constructive dialogue. Active engagement is essential as we convene to foster inclusivity and accessibility in our digital initiatives.
Agenda
Understand the situation
Understand the situation
Feng is the Assistant to the focal point on disability and accessibility in the workplace at the Department for General Assembly and Conference Management (DGACM). He drafts the agenda for an upcoming one-day workshop on digital accessibility and submits it for review.
Objective
Draft a variety of specialized work-related documents, such as concept notes and terms of reference, with the use of templates and resources if needed.
Professional domain
Curating workshop agendas
UN Language Framework (p. 26)
Contributing expertise in a town hall meeting
Chaluai (UN III) responds to comments and questions posted by meeting participants (UN IV).
9:55 AM | Chaluai Tran (Moderator)
Welcome to “UNTold: Enhancing Remote Telemedicine.” Post questions in the chat and we will do our best to address all of them. If necessary, we can hold those questions to the end and ask the presenters directly.
10
10:15 AM | Amrit Singh
Well said, Josef. This is such an important issue. I am so happy that UNTold is covering this work.
This meeting will be recorded and in the next few days, an email containing the links and other relevant information of this conversation will be sent to participants.
10:16 AM | Chaluai Tran (Moderator)
Indeed. The importance of highlighting the work at the UN to staff is invaluable. I think you will enjoy the upcoming UNTold video.
9:56 AM | Amrit Singh
Good morning from Headquarters, everyone.
10:35 AM | Amrit Singh
Wonderful initiative! Will there be training for the technology used?
9:56 AM | Domenico Palazzo
Good afternoon from Brindisi! Happy to be here.
10:38 AM | Chaluai Tran (Moderator)
@Amrit Singh, during two workshops in Brindisi, Italy, and Valencia, Spain, participants from pilot missions will gain insight into innovative technological solutions for telemedicine, along with the essential skills needed to train new users in the field. The workshops will provide training to medical and technical representatives from each participating mission on utilizing Portable Telemedicine Kits, which comprise a military-grade smartphone, a pulse oximeter, a digital blood pressure monitoring device, and an echo-cancelling microphone.
9:59 AM | Chaluai Tran (Moderator)
Good morning! We will get started shortly.
10:02 AM | Chaluai Tran (Moderator)
Josef Wozniak will be speaking first to introduce the video. We ask that all participants remain muted until the Q &A session.
Next
Contributing expertise in a town hall meeting
Chaluai (UN III) responds to comments and questions posted by meeting participants (UN IV).
10:40 AM | Domenico Palazzo
From previous training, I learned that immediate first aid is crucial in the first 10 minutes!
10:50 AM | Chaluai Tran (Moderator)
This point was raised quite a bit and is of concern. These areas may include a portable satellite terminal to ensure connectivity in those remote locations or dynamic settings such as deep field operations, convoys, and patrols, where Internet access may be limited or unavailable.
10:42 AM | Chaluai Tran (Moderator)
@Domenico Palazzo, absolutely. This underscores the importance of ensuring that field missions can access medical professionals at different levels of care, including hospitals and clinics offering real-time virtual consultations. This is especially crucial in scenarios where distance plays a significant role.
10:52 AM | David Greenstein
Will this also be used to provide mental health services?
10:43 AM | Djeneba Coulibaly
Perhaps I missed this information, but how is this being funded?
10:53 AM | Chaluai Tran (Moderator)
@David Greenstein, good question. When we refer to "health," we mean the entire spectrum, encompassing both mental and physical well-being, and technology should cater to both aspects.
10:45 AM | Chaluai Tran (Moderator)
@Djeneba Coulibaly, the pilot initiatives receive funding from Member States through additional contributions beyond the regular and peacekeeping budgets. They are carried out by the Department of Operational Support as part of the Triangular Partnership Programme, designed to bolster peacekeepers' capabilities in engineering, medical, intelligence, and security areas.
10:55 AM | Domenico Palazzo
I am concerned about the cybersecurity component.
10:47 AM | Djeneba Coulibaly
Thank you for that. Another question that I would like to ask is what is done in areas with limited connectivity?
Next
Back
Contributing expertise in a town hall meeting
Chaluai (UN III) responds to comments and questions posted by meeting participants (UN IV).
10:56 AM | Chaluai Tran (Moderator)
All telemedicine technology being piloted is approved by the Architecture Review Board (ARB) before the implementation phase. This ensures that whatever new solution is being implemented meets the rigorous UN data privacy and security requirements.
11:02 AM | Chaluai Tran (Moderator)
Thank you all for joining us and posing your thoughtful questions. If you're aware of an initiative worthy of being showcased in UNTold: Behind the Scenes of UN Operations, connect with the CDOTS Knowledge Management Team by emailing dos-km@un.org.
10:57 AM | Amrit Singh
I wonder if and how this project can be replicated in other field locations.
11:02 AM | Amrit Singh
Thank you for the wonderful discussion!
11:02 AM | Djeneba Coulibaly
Thank you so much for the session. We appreciate your humanitarian efforts.
10:59 AM | Chaluai Tran (Moderator)
@Amrit Singh, currently, the pilot initiative is completely supported by limited funding given to specific missions. Hopefully, once telemedicine is mainstreamed, it will be universal across UN operations.
11:03 AM | Domenico Palazzo
Have a nice day everyone.
11:00 AM | Domenico Palazzo
This has been very informative. Thank you for presenting this important initiative. Let’s hope telemedicine becomes more common in the field in the near future.
11:04 AM | David Greenstein
Thank you!
Back
Understand the situation
Objective
Interact in synchronous online exchanges on a wide variety of personal and professional topics, including emotionally sensitive topics, expressing news or viewpoints efficiently, aligning register and style appropriately.
Understand the situation
Chaluai is a Communications and Outreach Officer in the Knowledge Management Team of the Capacity Development and Operational Training Service (CDOTS). She moderates the chat discussion in a town hall meeting introducing a new UNTold video: “Enhancing Remote Telecare with Telemedicine.”
Personal domain
Professional domain
Contributing expertise in a town hall meeting
UN Language Framework (p. 26)
Agenda
Afternoon sessions 1:15 p.m. – 4:00 p.m.
Morning sessions 10:00 a.m. – 12:15 p.m.
I. Available tools (75 minutes) Facilitators: Janet Shanks and Houda Bouslimani, Accessibility Centre
This section will focus on examining various tools aimed at enhancing the accessibility of digital content. These tools include software, plugins, and guidelines that can aid in the design and evaluation of accessibility features. The session will conclude with the utilization of tools in pairs, supported by facilitators.
Coffee break 2:30 p.m. – 2:45 p.m.
II. The United for Disability Inclusion Pledge (15 minutes) Facilitator: Feng Zhao, assistant to the focal point on disability
This section will explain the concept of the pledge and how participants can commit to improving disability inclusion.
III. Next steps (45 minutes)Facilitator: [TBD]
This section will explore ways to advance digital accessibility in the workplace based on existing practices and newfound knowledge.
IV. Feedback and open discussion, and closing remarks (15 minutes)Facilitator: Feng Zhao, assistant to the focal point on disability
This final section will allow time for open discussion and feedback on our current approaches, tool effectiveness, and any suggestions or concerns regarding digital accessibility.
I. Welcome and introductions (15 minutes) Facilitator: Greg Collins, disability focal point
Opening remarks and introductions.
II. Review of current practices (30 minutes) Facilitator: Greg Collins, disability focal point
This section will take stock of prevailing practices related to digital accessibility in the workplace. Participants will engage in collaborative group activities to evaluate how accessibility is prioritized in creating digital communications, including websites, documents, videos, and social media content.
III. Introduction to digital accessibility (60 minutes) Facilitator: Hassan Saleem, International Disability Alliance
This section will delve into the importance of making digital content and platforms accessible to all individuals, particularly those with disabilities. Accessibility standards such as the Web Content Accessibility Guidelines (WCAG) will be introduced to facilitate the creation of documents.
IV. Q & A and open discussion (30 minutes) Facilitator: Greg Collins, disability focal point Lunch break 12:15 p.m. – 1:15 p.m.
UN Language Framework
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Transcript
French
UN Language Framework
Unsure about your level of English?
Check out the examples of written and oral language produced at UN Level I, UN Level II and UN Level III. These examples illustrate the skills expected at each level and will help you gauge your own. Enjoy!
UN III at a glance
UN I at a glance
UN II at a glance
view examples
Copyright © United Nations
English
Cadre ONU pour les langues
Vous n’êtes pas certain(e) de votre niveau d’anglais?
Alors consultez des exemples de langue écrite et orale produits aux niveaux ONU I, ONU II et ONU III. Ils illustrent les compétences attendues à ces niveaux et vous permettront de vous faire une idée du vôtre. Bonne visite !
ONU III en bref
ONU I en bref
ONU II en bref
Consulter les exemples
Droits d’auteur(e) © Organisation des Nations Unies
UN I
Making a basic request
Seeking practical advice from a colleague
Introducing oneself and sharing opinions
Responding to a survey on well-being
UN II
Reporting back on project progress
Explaining how to use software
Documenting a day in resettlement work
Explaining takeaways
UN III
Contributing expertise in a town hall meeting
Sharing a UN career journey
Presenting career highlights and contributions
Curating workshop agendas
Copyright © United Nations
Introducing oneself and sharing opinions
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Describe experiences, events and immediate environment, including where one lives, works and socializes, using basic language.
Understand the situation
Ousmanou participates in a webinar given by the Inter-Agency Network on Youth Development (UN IANYD) entitled “Junior Farmers.” He is asked to introduce himself and explain why engaging youth with farming is important to him.
Personal domain
Introducing oneself and sharing opinions
UN Language Framework (p. 15)
Seeking practical advice from a colleague
Francesca (UN I) speaks with a colleague (UN IV).
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Understand the situation
Objective
Francesca works on the French editorial team for the International Civil Aviation Organization (ICAO) in Montreal. She consults with a colleague from the Language and Communications Training Unit (LCTU) in New York about presenting information on the inclusive use of language in an upcoming workshop on Teams.
Participate in simple discussions to reach agreement by sharing points of view, making suggestions and so on.
Personal domain
Professional domain
Seeking practical advice from a colleague
UN Language Framework (p. 15)
Responding to a survey on well-being
Understand the situation
Understand the situation
Khalid works for the United Nations Assistance Mission for Iraq (UNAMI) in Bagdad. He is invited to fill out a survey on staff well-being.
Objective
Fill in forms requiring simple personal and professional information.
Public domain
Responding to a survey on well-being
UN Language Framework (p. 16)
Making a basic request
Flavia (ONU I) responds to the follow-up email from a conference organizer (ONU IV).
Understand the situation
Understand the situation
Flavia, from the United Nations Development Program (UNDP) in Brazil, works on projects related to women-led local economies in the Amazon. She attended the Latin American and Caribbean Climate Week (LACCW) held in Santo Domingo, Dominican Republic, and responds to the follow-up email from one of the conference organizers.
Objective
Write and respond to simple emails for mainly work-related purposes, using formulaic phrases and reference resources to inform, request, organize and so on.
Public domain
Professional domain
Making a basic request
UN Language Framework (p. 16)
Explaining how to use software
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Give routine explanations by, for example, offering procedural instructions, often without preparation, dealing with questions and giving details with moderate fluency and accuracy.
Understand the situation
Sasha, a Human Resources Assistant in the Department of Management Strategy, Policy and Compliance (DMSPC), is giving an informal how-to session to bring colleagues up to speed on Teams interactive features for more engaging meetings.
Professional domain
Public domain
Explaining how to use software
UN Language Framework (p. 20)
Explaining takeaways
Iseul (UN I) answers questions from a colleague (UN IV).
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Relay the main points of various communications, such as broadcasts and short meetings, in adequate detail to inform, justify, clarify and so on.
Understand the situation
Iseul attended the event “LGBTQI+ 101 and Allyship in the Workplace” hosted by the Office of Human Resources (OHR) and UN-GLOBE. During a weekly one-on-one project meeting with a colleague, Iseul mentions her experience and what she learned.
Professional domain
Public domain
Explaining takeaways
UN Language Framework (p. 20)
Documenting a day in resettlement work
Understand the situation
Objective
Describe experiences, events and expectations in adequate detail, for instance in blogs, using a moderate range of language.
Understand the situation
Omar, a Resettlement Officer in Amman, Jordan, writes A Day in the Life piece for iSeek’s Staff Voices about his position with the UN Refugee Agency (UNHCR).
Personal domain
Public domain
Documenting a day in resettlement work
UN Language Framework (p. 21)
Reporting back on project progress
Yusuf (ONU II) interacts with his supervisor (ONU IV) using Teams.
Understand the situation
Objective
Interact in short, synchronous online exchanges on personal and professional general matters, occasionally varying degrees of formality and directness.
Understand the situation
Yusuf, from the United Nations Capital Development Fund (UNCDF) office in Uganda, is overseeing the transition of several villages to solar power. During a video call to update his supervisor on the project, the conversation is interrupted, and he continues using chat.
Personal domain
Professional domain
Reporting back on project progress
UN Language Framework (p. 21)
Presenting career highlights and contributions
Understand the situation
Feel free to turn on the subtitles if you wish to read the transcript.
Objective
Give clear and well-structured presentations on various subjects, at work or in a public setting, highlighting relevant details, and providing updates and responses to impromptu questions if requested.
Understand the situation
As part of the #WomenInTech campaign launched by the Office of Information and Communications Technology (OICT) on social media, Anna-Lena shares her experience and highlights the role of women in the field of technology within the UN Secretariat.
Professional domain
Public domain
Presenting career highlights and contributions
UN Language Framework (p. 25)
Sharing a UN career journey
Pavel (UN III) answers questions from a podcast host (UN IV).
Feel free to turn on the subtitles if you wish to read the transcript.
Understand the situation
Objective
Describe events, experiences and aspirations in detail in professional exchanges, such as discussions, interviews, and performance evaluations, sometimes including emotionally sensitive topics and occasionally without preparation.
Understand the situation
Pavel of UN News is interviewed by the host of the United Nations Career Journey Podcast about his radio career.
Professional domain
Sharing a UN career journey
UN Language Framework (p. 25)
Curating workshop agendas
Digital Accessibility Workshop
Date: 28 May Time: 10:00 a.m. - 4:00 p.m. Location: Lighthouse Room (GA-3B)
Objective: To raise awareness and provide strategies for digital accessibility. Background: In accordance with the United Nations Disability Inclusion Strategy (UNDIS), all personnel must apply the utmost priority to disability inclusion. The overarching objective of the 2030 agenda for inclusivity is to guarantee the equitable treatment of those living with disabilities, encompassing all facets of UN activities, spanning from policies to programs and operational procedures.
Participants: Kindly ensure your presence and readiness to participate in a collaborative and constructive dialogue. Active engagement is essential as we convene to foster inclusivity and accessibility in our digital initiatives.
Agenda
Understand the situation
Understand the situation
Feng is the Assistant to the focal point on disability and accessibility in the workplace at the Department for General Assembly and Conference Management (DGACM). He drafts the agenda for an upcoming one-day workshop on digital accessibility and submits it for review.
Objective
Draft a variety of specialized work-related documents, such as concept notes and terms of reference, with the use of templates and resources if needed.
Professional domain
Curating workshop agendas
UN Language Framework (p. 26)
Contributing expertise in a town hall meeting
Chaluai (UN III) responds to comments and questions posted by meeting participants (UN IV).
9:55 AM | Chaluai Tran (Moderator)
Welcome to “UNTold: Enhancing Remote Telemedicine.” Post questions in the chat and we will do our best to address all of them. If necessary, we can hold those questions to the end and ask the presenters directly.
10
10:15 AM | Amrit Singh
Well said, Josef. This is such an important issue. I am so happy that UNTold is covering this work.
This meeting will be recorded and in the next few days, an email containing the links and other relevant information of this conversation will be sent to participants.
10:16 AM | Chaluai Tran (Moderator)
Indeed. The importance of highlighting the work at the UN to staff is invaluable. I think you will enjoy the upcoming UNTold video.
9:56 AM | Amrit Singh
Good morning from Headquarters, everyone.
10:35 AM | Amrit Singh
Wonderful initiative! Will there be training for the technology used?
9:56 AM | Domenico Palazzo
Good afternoon from Brindisi! Happy to be here.
10:38 AM | Chaluai Tran (Moderator)
@Amrit Singh, during two workshops in Brindisi, Italy, and Valencia, Spain, participants from pilot missions will gain insight into innovative technological solutions for telemedicine, along with the essential skills needed to train new users in the field. The workshops will provide training to medical and technical representatives from each participating mission on utilizing Portable Telemedicine Kits, which comprise a military-grade smartphone, a pulse oximeter, a digital blood pressure monitoring device, and an echo-cancelling microphone.
9:59 AM | Chaluai Tran (Moderator)
Good morning! We will get started shortly.
10:02 AM | Chaluai Tran (Moderator)
Josef Wozniak will be speaking first to introduce the video. We ask that all participants remain muted until the Q &A session.
Next
Contributing expertise in a town hall meeting
Chaluai (UN III) responds to comments and questions posted by meeting participants (UN IV).
10:40 AM | Domenico Palazzo
From previous training, I learned that immediate first aid is crucial in the first 10 minutes!
10:50 AM | Chaluai Tran (Moderator)
This point was raised quite a bit and is of concern. These areas may include a portable satellite terminal to ensure connectivity in those remote locations or dynamic settings such as deep field operations, convoys, and patrols, where Internet access may be limited or unavailable.
10:42 AM | Chaluai Tran (Moderator)
@Domenico Palazzo, absolutely. This underscores the importance of ensuring that field missions can access medical professionals at different levels of care, including hospitals and clinics offering real-time virtual consultations. This is especially crucial in scenarios where distance plays a significant role.
10:52 AM | David Greenstein
Will this also be used to provide mental health services?
10:43 AM | Djeneba Coulibaly
Perhaps I missed this information, but how is this being funded?
10:53 AM | Chaluai Tran (Moderator)
@David Greenstein, good question. When we refer to "health," we mean the entire spectrum, encompassing both mental and physical well-being, and technology should cater to both aspects.
10:45 AM | Chaluai Tran (Moderator)
@Djeneba Coulibaly, the pilot initiatives receive funding from Member States through additional contributions beyond the regular and peacekeeping budgets. They are carried out by the Department of Operational Support as part of the Triangular Partnership Programme, designed to bolster peacekeepers' capabilities in engineering, medical, intelligence, and security areas.
10:55 AM | Domenico Palazzo
I am concerned about the cybersecurity component.
10:47 AM | Djeneba Coulibaly
Thank you for that. Another question that I would like to ask is what is done in areas with limited connectivity?
Next
Back
Contributing expertise in a town hall meeting
Chaluai (UN III) responds to comments and questions posted by meeting participants (UN IV).
10:56 AM | Chaluai Tran (Moderator)
All telemedicine technology being piloted is approved by the Architecture Review Board (ARB) before the implementation phase. This ensures that whatever new solution is being implemented meets the rigorous UN data privacy and security requirements.
11:02 AM | Chaluai Tran (Moderator)
Thank you all for joining us and posing your thoughtful questions. If you're aware of an initiative worthy of being showcased in UNTold: Behind the Scenes of UN Operations, connect with the CDOTS Knowledge Management Team by emailing dos-km@un.org.
10:57 AM | Amrit Singh
I wonder if and how this project can be replicated in other field locations.
11:02 AM | Amrit Singh
Thank you for the wonderful discussion!
11:02 AM | Djeneba Coulibaly
Thank you so much for the session. We appreciate your humanitarian efforts.
10:59 AM | Chaluai Tran (Moderator)
@Amrit Singh, currently, the pilot initiative is completely supported by limited funding given to specific missions. Hopefully, once telemedicine is mainstreamed, it will be universal across UN operations.
11:03 AM | Domenico Palazzo
Have a nice day everyone.
11:00 AM | Domenico Palazzo
This has been very informative. Thank you for presenting this important initiative. Let’s hope telemedicine becomes more common in the field in the near future.
11:04 AM | David Greenstein
Thank you!
Back
Understand the situation
Objective
Interact in synchronous online exchanges on a wide variety of personal and professional topics, including emotionally sensitive topics, expressing news or viewpoints efficiently, aligning register and style appropriately.
Understand the situation
Chaluai is a Communications and Outreach Officer in the Knowledge Management Team of the Capacity Development and Operational Training Service (CDOTS). She moderates the chat discussion in a town hall meeting introducing a new UNTold video: “Enhancing Remote Telecare with Telemedicine.”
Personal domain
Professional domain
Contributing expertise in a town hall meeting
UN Language Framework (p. 26)
Agenda
Afternoon sessions 1:15 p.m. – 4:00 p.m.
Morning sessions 10:00 a.m. – 12:15 p.m.
I. Available tools (75 minutes) Facilitators: Janet Shanks and Houda Bouslimani, Accessibility Centre This section will focus on examining various tools aimed at enhancing the accessibility of digital content. These tools include software, plugins, and guidelines that can aid in the design and evaluation of accessibility features. The session will conclude with the utilization of tools in pairs, supported by facilitators. Coffee break 2:30 p.m. – 2:45 p.m. II. The United for Disability Inclusion Pledge (15 minutes) Facilitator: Feng Zhao, assistant to the focal point on disability This section will explain the concept of the pledge and how participants can commit to improving disability inclusion. III. Next steps (45 minutes)Facilitator: [TBD] This section will explore ways to advance digital accessibility in the workplace based on existing practices and newfound knowledge. IV. Feedback and open discussion, and closing remarks (15 minutes)Facilitator: Feng Zhao, assistant to the focal point on disability This final section will allow time for open discussion and feedback on our current approaches, tool effectiveness, and any suggestions or concerns regarding digital accessibility.
I. Welcome and introductions (15 minutes) Facilitator: Greg Collins, disability focal point Opening remarks and introductions. II. Review of current practices (30 minutes) Facilitator: Greg Collins, disability focal point This section will take stock of prevailing practices related to digital accessibility in the workplace. Participants will engage in collaborative group activities to evaluate how accessibility is prioritized in creating digital communications, including websites, documents, videos, and social media content. III. Introduction to digital accessibility (60 minutes) Facilitator: Hassan Saleem, International Disability Alliance This section will delve into the importance of making digital content and platforms accessible to all individuals, particularly those with disabilities. Accessibility standards such as the Web Content Accessibility Guidelines (WCAG) will be introduced to facilitate the creation of documents. IV. Q & A and open discussion (30 minutes) Facilitator: Greg Collins, disability focal point Lunch break 12:15 p.m. – 1:15 p.m.