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CHARACTER SHEET
Rachelle Stiver
Created on January 3, 2024
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Transcript
SCENARIO:
As an academic advisor, you notice that students in your assigned program are having difficulty with their course load and are dropping specific classes at the same times every year.
ACADEMIC ADVISOR
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Assist students in making informed decisions regarding their academic and career goals, as well as helping them overcome any obstacles they may encounter along the way.
Strengthen academic advising services by providing proactive outreach to students enrolled in 400-level major classes, schedule a monthly meeting with the identified students, track progression rates to achieve a 10% increase in course completion by December 2024.
SCENARIO:
Universities are subject to a wide range of regulatory requirements, including tax laws, accounting standards, grant regulations, and federal funding guidelines. As an accountant you must stay informed about relevant regulations and ensure that the institution remains in compliance to avoid penalties or legal issues.
ACCOUNTANT
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Achieve 100% accuracy in financial reporting and record-keeping by implementing rigorous internal controls and regular reconciliation processes by the established deadlines.
Possess strong analytical skills, attention to detail, and a thorough understanding of accounting principles and practices specific to the higher education sector.
SCENARIO:
Your department is facing competing demands for limited resources, such as funding for faculty positions, student scholarships, research projects, equipment purchases, or facility upgrades. Balancing these competing demands while staying within budgetary constraints can be challenging.
ASSOC. DIRECTOR
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Develop a prioritization framework or criteria for evaluating competing demands based on factors such as strategic alignment, impact on departmental mission and goals, return on investment, and stakeholder input. Establish clear criteria for determining the relative importance and priority of each resource request.
Plays a key role in supporting the leadership and administration of a department or program within the university, contributing to its success and the overall mission of the institution.
SCENARIO:
Service providers have unexpectedly increased their prices and added extra charges, such as delivery fees, setup fees, or taxes, after the initial contracts have been negotiated and signed. These price hikes can significantly impact the event budget, especially if they were not accounted for during the planning stages.
EVENT COORDINATOR
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Ensures the successful implementation of events that support the institution's goals, enhance its reputation, and engage its various stakeholders, including students, faculty, staff, alumni, donors, and the community.
Work collaboratively with service providers to find a mutually acceptable compromise that balances the need to control costs with the desire to maintain the quality and integrity of the event. Emphasize the importance of maintaining a positive and productive working relationship.
SCENARIO:
Promoting student success often involves collaboration with various campus departments, faculty members, advisors, student support services, and external partners. Office managers may face challenges in coordinating efforts, fostering collaboration, and aligning resources across multiple stakeholders to provide seamless support to students.
OFFICE MANAGER
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Goal: Enhance cross-departmental collaboration and alignment of resources to improve student retention rates by X% within the next academic year. Objective 1: Facilitate regular meetings and communication channels among representatives from various campus departments, faculty members, advisors, and student support services to identify common goals, share best practices, and coordinate efforts to support student success.
Supports the administrative functions of a department or office, promoting efficiency, effectiveness, and collaboration within the university community.
SCENARIO:
Limited funding can constrain the development of new programs or the expansion of existing ones. Program managers may struggle to secure the necessary resources to hire faculty or staff, develop curriculum materials, purchase equipment or software, or secure space for program activities.
PROGRAM MANAGER
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Research and identify a list of at least 20 local businesses and industry stakeholders that align with the goals and objectives of the program. Secure agreements with at least 10 of the identified potential partners to formalize their commitment to providing funding or resources for the program.
Oversees the planning, development, implementation, and evaluation of academic or non-academic programs .
SCENARIO:
Encouraging active engagement and participation among students can be challenging, especially in online or hybrid learning environments. Program coordinators may need to implement strategies to promote student interaction, collaboration, and involvement in program activities
PROGRAM COORDINATOR
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION:
Facilitate student engagement opportunities, such as workshops, seminars, and networking events, with at least 70% of enrolled students participating in at least one engagement activity per semester.
Supports the the successful implementation and administration of academic or non-academic programs, fostering student success, and contributing to the overall mission and goals of the university.
SCENARIO:
Adequate budget allocation allows universities to provide essential resources such as modern facilities, up-to-date technology, academic materials, and support services. Insufficient funding may result in limited access to these resources, hindering students' ability to excel academically and engage fully in their studies.
SR. BUS OPS MANAGER
GOALS
CHECKPOINT
EVALUATION
DESCRIPTION: