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ILO MOD 5 Intro to Learning & Development

Shaliza Jamal

Created on December 20, 2023

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Module 5

Training & Development

training & development

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Changes at Workplace

Introduction

Module 5

Training & Development

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introduction

What is Training and Development?

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'A clear, systematic and continual identification of how development and training needs relate to Performance Gaps is critical for ensuring that there is effective learning throughout the organization.'

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INTRODUCTION TRAINING & DEVELOPMENT

Why do we need to invest in development and training by an EBMO?

Development and training encompass a range of on-the-job and off-the-job methods for employees to acquire new knowledge, skills and behaviours. This process should flow from the business strategy and aim to produce a plan for ensuring human resource capabilities that will sustain current and future business performance. A clear, systematic and continual identification of how development and training needs relate to Performance Gaps is critical for ensuring that there is effective learning throughout the organization.

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self-study

Refer to manual here:Human Resource Management: A Manual for Employer and Business Membership Organizations Tool 5: Development & Training

YouTube: What is Training and Development

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Module 5

Training & Development

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changes at workplace

Why is investing in employee training critical?

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Changes at workplace

Investing in employee training and development is critical for both the employee and the company for the following reasons:

Workplaces are undergoing rapid transformations as a result of in new technology, automation and digitalization, together with competitive business environment and evolving consumer and market trends. With a multi-generational workforce and changes in competency requirements, organisations need to implement ongoing reskilling and upskilling initiatives. Organisations must ensure sustained training efforts towards the development of a highly competent and motivated workforce that can undertake challenges of the business environment and rapid transformations.

Competent Employees at Workplace

Development of Leadership Capability

Employee Retention with Continued Development

Collaborative Employee Workplace

Employee Engagement and Corporate Culture

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self-study

Refer to the Generic Core Competency here:Malaysian Employers Federation (MEF) Publication: Practical Guide to Human Resource Management (3rd Edition)

YouTube: How the World of Work is Changing?

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Changes at Workplace

Investment in development and training by an EBMO can be beneficial by:
  • improving business performance, productivity and efficiency;
  • improving employees’ skills and knowledge for their current job role;
  • increasing employees’ generic skills (such as team work, problem-solving and communication);
  • ensuring compliance with legal or contractual obligations;
  • fostering shared attitudes and values of the EBMO;
  • providing for succession planning;
  • providing career development for staff; and
  • encouraging motivation within the workplace.

Competent Employees at Workplace

Employees equipped with the latest knowledge, upskilled or re-skilled with the latest technology and motivated with the right attitude and enthusiasm are empowered to achieve their responsibilities and business objectives. Competent and empowered employees have the initiative to solve business problems whilst developing innovative thinking skills for significant performance and organizational development.

Employee Retention with Continued Development

Most Generations X, Y and Z seek development opportunities for personal growth and professional career advancement. Training initiatives are positive indication to the employees that the organization values its employees and willing to invest in their professional development. Opportunities for upskilling, re-skilling and innovative development boosts interest and loyalty among employees, thereby reducing turnover and enhancing retention.

Employee Engagement and Corporate Culture

Employee engagement refers to the satisfaction level of employees, which has an impact on the Corporate Culture of the company. In recent times, companies recognize that training covers a wider scope of employee development, including coaching, counseling, mentoring, on the job training, long term courses including Diploma, Degree, Master, and Doctorate courses. This translates to employees being engaged and valued within the culture of recognizing employees and their superior performance at work.

Development of Leadership Capability

Training and development is critical for the development of future organizational leaders. As part of Talent Management and Succession Planning, companies develop long term plans to identify future talent, provide opportunities for skills building and continued leadership mentoring to secure the future of the business.

Collaborative Employee Workplace

Participating in training and development activities improves teamwork thereby employees synergize towards facing challenges, developing new knowledge and skills together, as well as motivating each other to implement and improve. This collaborative environment reinforces the learning, knowledge sharing, knowledge transfer and application for the benefit of the organization.

This manual – consisting of seven stand-alone tools – aims to assist employer and business membership organizations (EBMOs) to transition towards more structured, formal and strategic governance measures. The manual contains useful information on the business of human resource management and related best practices for EBMOs, based on real-world examples. Although this publication is not intended as a resource for EBMOs to use in providing guidance to member companies, some of its content can be used for this purpose.