Want to create interactive content? It’s easy in Genially!
NYX
BETFRED
Created on December 12, 2023
Start designing with a free template
Discover more than 1500 professional designs like these:
Transcript
betfred DIGITAL CUSTOMER SERVICE
NYX
Gaming Back Offices - eLearning Guides
START
Created:DECEMBER 2023
Home Page
NYX
Once logged in you will see the below page. No matter where it is you are searching, always ensure that the “Operators” tab is set to Betfred (Betfred) or All to make sure you are on the correct system (this will usually default to Totesport). Click next for more information.
Betfred (Betfred)
Home Page
NYX
Once logged in you will see the below page. No matter where it is you are searching, always ensure that the “Operators” tab is set to Betfred (Betfred) or All to make sure you are on the correct system (this will usually default to Totesport). Hover over the icon for more information.
Betfred (Betfred)
Account Details
NYX
Please note, in this back office games will only show an hour + after the spin has been played. If a customer is contacting less than an hour after the spin occurred, you likely will need to get them to contact back at a later time so that we are able to view this properly. When the information is available it will be displayed as below, the Status may show as “pending” if broken and you can view more spin details by clicking on the Round ID.
Promotions
NYX
For promotions credited in Nyx, you would go to the “Free Rounds 2.0” to see these on the player’s account. Firstly, search for the player using the Account ID. Click Free Round 2.0 for more information.
Promotions
NYX
For promotions credited in Nyx, you would go to the “Free Rounds 2.0” to see these on the player’s account. Firstly, search for the player using the Account ID. Click Free Round 2.0 for more information.
betfred nyx sign off
Thanks for completing. Please confirm by sending your answer before closing this window.
Created:DECEMBER 2023