Customer service manual
Elvis Kara
Created on November 29, 2023
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LAS ESPECIES ANIMALES MÁS AMENAZADAS
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Transcript
Customer
ServiceManual
Contact
Tips and Advice
Difficult Situations
Frequently Asked Questions
Presentation
Requirements
Objectives
Index
We avoid being part of the content overload in the digital world.
Our Goal
We need to interact with one another. We learn in a collaborative way.
Our Customers
We tell thousands and thousands of stories. ⅔ of our conversations are stories.
Our Model
Synthesis and organization,the two pillars of presentation
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+ Info
+ Info
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We can understand images from millions of years ago, even from other cultures.
Our Team
Objectives
We don’t like to bore. We don’t want to be repetitive. Communicating in the same old ways is boring and doesn’t engage people. We do it differently. We annihilate boredom. We create things the brain likes to consume because they stimulate it.
Contextualize your topic
Write anawesome title
Requirements
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After plenty of practice. Improvisation works best when you’re prepared!
Show enthusiasm! Breathe deeply and say what you came to say.
Using an outline, to convey everything in an orderly fashion.
Calmly and concisely. Summarize the content.
Did you know that Genially allows you to share your creation directly, with no need to download? All ready for your audience to view it from any device and share it anywhere.
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Customer presentation
A boring presentation
A Wow presentation
You know it’s a Wow presentation when you hold your audience’s attention, everyone assimilates the information you’ve shared.
You know a presentation is boring when you see that your audience is in a daze, no one has understood anything you’ve said.
Customer presentation
12:00
10:00
08:00
Show enthusiasm, smile, and maintain eye contact with your audience..
If you’re going to present live, we recommend training your voice and rehearsing; the best improvisation happens when you’re prepared!
You can make an outline to summarize the content and use words that will be imprinted in the memories of your audience.
Frequently Asked Questions
And use this space to caption it. Multimedia content is essential in a presentation.
Write a subtitle here
Insert an awesome video
After plenty of practice. Improvisation works best when you’re prepared!
Situation IV
Show enthusiasm! Breathe deeply and say what you came to say.
Situation III
Using an outline, to convey everything in an orderly fashion.
Situation II
Calmly and concisely. Summarize the content.
Situation I
Frequently Asked Questions
They help to break the monotony
They allow you to add additional info
They illustrate what youwant to say
your audience’s minds, or even embed external content to surprise them: Whatever you like!
With the Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in
Here you can put an important title
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Difficult situations
Step 1
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You can briefly describe what the timeline of your presentation consists of and state the milestones achieved verbally so that no one falls asleep.
And for you to wow your audience.
Step 4
The important thing is for everything to be suitable for the topic.
Step 3
And animations tomake it fun.
Step 2
You can add interactivityto your timeline.
Message
Impress
Subtitle here
Communicate
Subtitle here
Structure
Plan
Difficult situations
It’s ordered, hierarchical, and structured.
Advice 6
Make sure your audience remembers the message.
Advice 5
Activate and surprise your audience.
Advice 4
It’s got the Wow effect. Very Wow.
Advice 3
Measure results and experiment.
Advice 2
Generate experiences with your content.
Advice 1
Tips and Advice
Write an awesome title
When you tell us a story, it excites us, and can even move us, which means that we remember stories up to 20 times more than any other content we consume.
Don’t forget to publish!
Thankyou!
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
THERE’S A MONOPOLY IN THE ENERGY MARKET. WE’RE HERE TO CHANGE IT.
We believe that affordable, traceable, green energy should be accessible for all and our commitment to a greener future has already begun – driving us to build a curated network of consumers, prosumers & generators to deliver first class service to our clients.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
ENERGY EXCHANGE - SIMPLIFIED
UrbanChain is the leading provider of Peer-to-Peer (P2P) energy exchange services in the UK. We have been part of the UK’s energy market since 2017 and serve generators of renewable energy and corporate consumers that want true, affordable green energy.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Meet the team...
Let the communication flow!
As a team we are driven by one common vision - to make energy affordable for all. Each member of our close knit team brings their own skillset making us a formidable force in the market but we’re also a really friendly bunch too.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
Got an idea?
Let the communication flow!
With Genially templates, you can include visual resources to wow your audience. You can also highlight a particular sentence or piece of information so that it sticks in your audience’s minds, or even embed external content to surprise them: Whatever you like!Do you need more reasons to create dynamic content? No problem! 90% of the information we assimilate is received through sight and, what’s more, we retain 42% more information when the content moves.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.