Telephone reception charter
01
05
03
Apply active listening
Presentation on every call
Answer before the 3rd ring
Last name, first name and company name
Name, first name and request
understand and identify the nature of the call
Take a note
identify the interlocutor
06
04
02
07
transfer information clearly
08
Be welcoming and friendly
Telephone reception charter
Animate your content and take itto the next level
Contextualize your topic with a subtitle
Animation adds value to our content by helping us capture attention, prioritize ideas, and make our audience remember the content. Do you feel like your text is missing something? Give it animation to capture your audience.
charte d'accueil téléphonique
Jawad Barouche
Created on November 24, 2023
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Transcript
Telephone reception charter
01
05
03
Apply active listening
Presentation on every call
Answer before the 3rd ring
Last name, first name and company name
Name, first name and request
understand and identify the nature of the call
Take a note
identify the interlocutor
06
04
02
07
transfer information clearly
08
Be welcoming and friendly
Telephone reception charter
Animate your content and take itto the next level
Contextualize your topic with a subtitle
Animation adds value to our content by helping us capture attention, prioritize ideas, and make our audience remember the content. Do you feel like your text is missing something? Give it animation to capture your audience.