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WHAT KIND OF CONVERSATIONS?

lucy.taskin

Created on November 22, 2023

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Transcript

WHAT KIND OF CONVERSATIONS?

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INFORMAL CHATS

MORE STRUCTURED CONVERSATIONS

INFORMAL CHATS

MORE STRUCTURED CONVERSATIONS

  • More likely to be planned
  • Focus on exploring and finding solutions
  • Caring and supportive
  • May help for the recipient to keep a record
  • In the moment
  • Brief check-ins
  • Focus on understanding and helping
  • Caring and supportive
  • May lead to a longer conversation