Emails - Part 2

Emails Part 2

START

Email structure

Register: formal or informal?

01

Enquiries

Polite language

Could vs can: Could you please send us... Can you please send us... Would vs want: I would like to arrange... I want to arrange...

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Practice: rewrite this email to make it more polite

Jane from office 501 gave me your name and said you will help me. I need some information about the upcoming international trade fair in India. Send me the information immediately. Martin PS: I want you to send me the contact number. I can't find it on the website.

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02

Exchanging info

to not have heard about sth

Colloquial

Standard

to check sth out to mail somebody to put sth on hold to be out of the loop to touch base with somebody

to get in contact with somebody

to postpone sth

to look at sth in detail

to send somebody an email

03

Making & confirming arrangements

Read the email and find examples:

What words of expressions say or suggest... a) that the suggested date is inconvenient? b) that the writer is sorry? c) changing the meeting to a later date? d) a new time to meet?

Dear Holland, I'm afraid I can't make it on Tuesday and later in the week it is also impossible, I will be travelling. Sorry about this. Would it be all right with you if we postpone our meeting until the next week? I should have time on 4 or 6 December. Let me know if either of these days is convenient.

Put the prepositions in the correct group:

in - by - on - at

... Friday / 22 November ... the end of the week / 5 o'clock / Christmas ... December / the morning / the third quarter ... next month / Friday / 5 pm

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Put the prepositions in the correct group:

in - by - on - at

on days of the week and datesat definite times, holidays in time periods by deadlines

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