CIRCULAR PROCESS MIND MAP
Ines Covarrubias
Created on November 17, 2023
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Transcript
THE FIRST RULE OF USABILITY
INES COVARRUBIAS
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USERS DON'T KNOW WHAT THEY WANT
HOW TO SOLICIT FEEDBACK?
COLLECTING DATA
USERS WORKING
Conduct formal testing and ask users to fill out a survey at the end
Watch what people actually do while interacting with the interface, do not believe what they say they do, and of obviously do not believe what they predict they may do.
When responding to inquiries, individuals tend to adjust the truth to align more closely with what they believe the questioner desires to hear. When recounting their actions, people are essentially recounting what they recall doing. When sharing their recollections, individuals often rationalize their behavior.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
- Activate and surprise your audience.
Create a new layer with all the Genially features.
Bring it to life with an interactive window
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