VILI KOVACHEV

Experience

ViliKovachev

Summary

Versatile Senior Account Manager with 10+ years of experience in diverse industries. Expert in leveraging technology and strategic thinking for outstanding customer success. Proven track record in revenue growth, client relationship building, and process innovation.

About me

Education

Decade-long customer relationship expert; fervently uses technology, innovation and strategic thinking to drive exceptional customer success and engagement.

Bachelor in Business Management, Graphic Design Diploma, HubSpot qualifications. Currently studying UX, Product, and Project Management.

+ Info

+ Info

ChatGPT helped me do this and I'm not ashamed to say it

Experience

Procurement Executive

Senior Account Manager

Konica Minolta Marketing Services, London

Scriberia, London

2018-2018

2021-present

In the fast-paced realm of Konica Minolta, I was the gatekeeper of vendor compliance, turning procurement into a well-oiled machine of efficiency and satisfaction.

At Scriberia, I mastered the art of turning complex customer needs into £1M wins, transforming HubSpot's chaos into symphony and team leadership into an art form.

PA to Vice Principal

Business Development Manager

London South East Colleges, London

DevicePilot, London

2017-2018

2019-2021

At London South East Colleges, I was the linchpin connecting over 100 stakeholders, crafting education's future by elevating student enrolment and support.

In the bustling IoT world of DevicePilot, I was the maestro, orchestrating over 30 strategic partnerships and turning market analysis into a 35% revenue crescendo.

Senior Manager Customer Care

Sales Development Representative

Britanica, Sofia, BG

DevicePilot, London

2013

2015-2017

In the heart of Britanica, I not only boosted customer bases by 9% but also transformed customer care into a beacon of excellence and retention.

Revolutionizing DevicePilot's sales cadence, I was the architect of a prospecting renaissance, doubling engagement and converting cold calls into hot leads.

Education

Bachelor of Business Management

Professional Diploma in Graphic Design

University of Essex

2018-2022

Upskillist, 2022

At the University of Essex, I didn't just study Business Management; I mastered it with distinction, leading the Student Council and redefining student advocacy.

Sculpted my artistic vision at Upskillist, where I'm transforming my creative flair into a professional Graphic Design prowess.

Bachelor of Cultural Studies, Philosophy

Sofia University St Kliment Ohridski

2008-2010

Product Management

Immersed in the rich tapestry of culture and philosophy at Sofia University, I delved deep into the realms of critical thinking and cultural insights.

Udacity (Completion Expected: April 2024)

En route to mastering the art of Product Management at Udacity, ready to blend creative design with strategic product innovation.

Secondary Diploma, English & Russian

English Language School 'Geo Milev'

2008-2013

Excelled in English and Russian at 'Geo Milev', sharpening my linguistic prowess and honing my skills as a standout student council representative.

Skills

Strategic and innovative

Self-starter

Very technical

Intrapreneur

Fast-learner

Customer Relationship Management

Team Leadership and Coaching

Strategic Account Management

Problem-Solving and Critical Thinking

HubSpot Expertise and Implementation

Workshop Facilitation and Public Speaking

Business Development and Networking

Design Thinking and Creative Design

Sales Process Optimisation

Emotional Intelligence and Empathy

Data-Driven Analytics and Reporting

Customer Retention Strategies

Contact

Please, do get in touch - give me a chance and I won't dissapoint you

Location

Crawley, UK

Phone

+44 744 5849 173

e-mail

velislava.s.georgieva@gmail.com

Where to learn more about me: