GTT@home Pitch Deck and Service Overview - New Customers

Demonstration User Guide

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An Introduction to OGTT Home Testing for Clinical Users

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GTT@home is CE-marked per Annex III of Directive 98/79/EC on in vitro diagnostic medical devices.

About Digostics

Mission

Enable healthcare providers to detect everyone with diabetes, and those at risk of developing diabetes, by eliminating the common barriers that inhibit testing and prevent the timely return of accurate diagnoses.

Clinical Advisors

Professor Jaakko Tuomilehto

Professor Paul Zimmet

Professor Sir George Alberti

Professor David Owens

Test Kit & User Guides

• Exclusive Focus on Diabetes

• Remote Diabetes Testing

• Patient-Centric Design and Human Factors

• Open Architecture and System Interoperability

• Clinical Research Platforms

Expertise

Test Management

CustomerCare

Test Communications

Healthcare Partners

Partners in Diabetes Innovation

Training & Implementation

Challenges with the In-Clinic OGTT

Human resource intensive

• Clerical administration
• Clinical mangement

Real estate requirements

• Hospital and community

Test Kit & User Guides

Test Management

Delayed results

• Late bookings
• Missed appointments
• Lost samples

Low patient satisfaction

• Out-of-pocket expenses
• Incompatibility with professional and home-life commitments.

CustomerCare

• Sample degradation

Test accuracy

High cost per test

• Time and materials
• Inefficient allocation of resources
• Downstream patient outcomes

Test Communications

The issue is not with the OGTT itself but its implementation!

Training & Implementation

A New Approach to Testing...

Test Kit & User Guides

Test Management

CustomerCare

Test Communications

Training & Implementation

Benefits of OGTT Home Testing

Test more patients, on time

Obtain faster results

Test Kit & User Guides

Reduce clinical administration

Meet antenatal care targets

Test Management

Eliminate missed appointments

Intervene earlier in GDM

CustomerCare

Lower overall cost per test

Ease pressure on maternity staff

Test Communications

Facilitates universal screening

Covid-19 mitigation measure

Training & Implementation

The GTT@home Solution-as-a Service

Test Kit & User Guides

Test Management

Test Management

Training and Implementation

CustomerCare

Test Communications

Customer Care

Test Communications

Test Kit & User Guides

Training & Implementation

Test Kit & User Guides

Test Kit & User Guides

Test Management

CustomerCare

Test Communications

GTT@home Test Device

Equivalent performance to in-clinic oral glucose tolerance testing.

Training & Implementation

Test Kit & User Guides

GTT@home Glucose Drink

Test Kit & User Guides

Test Management

CustomerCare

Test Communications

Drink is preformulated meaning no patient mixing is required.

Training & Implementation

Test Kit & User Guides

Test Finger Prickers

Test Kit & User Guides

Test Management

CustomerCare

Test Communications

Spares are provided in case of loss or damage.

Training & Implementation

Test Kit & User Guides

Test User Guide

Test Kit & User Guides

Test Management

CustomerCare

Test Communications

Guide produced in partnership with leading 'human factors' consultancy.

Training & Implementation

Test Kit & User Guides

GTT@home Patient Mobile App

High patient usability scores.

Test Kit & User Guides

Available in Google Play and Apple Appstore.

Test Management

Uses the very latest near-field communication (NFC) technology.

CustomerCare

Multi-language facility

Test Communications

Prepaid envelope included for users without mobile access.

Training & Implementation

Test Kit & User Guides

Online Video Guidance

Test Kit & User Guides

Introduces test preparation and procedure.

Test Management

Comprehensively user-tested.

CustomerCare

Watch

Accessible on all device types.

Test Communications

Patient Feedback

Training & Implementation

Test Kit & User Guides

GTT@home Customer Care

Test Kit & User Guides

6am to 6pm, 7 days-a-week telephone and email support.

Test Management

Comprehensive online library of answers to test frequently asked questions.

CustomerCare

Automated support ticketing.

Test Communications

Training & Implementation

Test Management

The Digostics Portal

Test Kit & User Guides

Test Management

CustomerCare

Web-Based Software

Maximum Cyber Security

Full Interoperability

100% Uptime

High Usability

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Training & Implementation

Test Management

The Digostics Portal

Test Kit & User Guides

Test Management

CustomerCare

Test Communications

Scheduling a Test

Reviewing Test Results

Training & Implementation

CustomerCare

HCP & Patient Support

Test Kit & User Guides

Test Management

CustomerCare

Automated support ticketing and customer satisfaction surveys.

6am to 6pm, 7 days-a-week telephone and email support.

Test Communications

Separate support instances for patients and healthcare professionals.

Comprehensive online library of answers to test frequently asked questions.

Training & Implementation

Test Communications

Patient & HCP Engagement

Stage in Workflow

Test Booking Confirmation

Address Confirmation

Test-Kit Issued Notification

Test Nudge*

Test Data Received

Satisfaction Survey

Test Kit & User Guides

Patient

Test Management

CustomerCare

Healthcare Professional

Test Communications

* 'Nudge' contact, typically by phone, is made only when a test is identified as at risk of potential delay.

Primary communication methods are text and email.

Training & Implementation

Training &Implementation

Online Training

Test Kit & User Guides

Test Management

CustomerCare

Video-based tutorials.

Takes less than 25 minutes

Test Communications

Accessible on all device types.

Enables self-certification.

Training & Implementation

Training &Implementation

Implementation Requirements & Considerations

Test Kit & User Guides

Identification of clinical leadership for system introduction.

Test Management

IT whitelisting of Digostics domain names.

CustomerCare

Contact details of healthcare professionals requiring training.

Phased roll-out or immediate suspension of clinics.

Test Communications

Training & Implementation

University Hospital Southampton Pilot

Patient Pilot Results

100%

of surveyed expectant mothers AND maternity staff users recommended GTT@home over in-clinic testing.

Test Kit & User Guides

Community Midwife Pilot Results

Test Management

CustomerCare

• 84 Volunteer Expectant Mothers Recruited

• Volunteers Rebooked from Scheduled In-Clinic Test

• User Success Criteria for Mothers and HCP

• Feedback Surveys Sent to All Volunteers and Associated Community Midwives

• 47% of Users - both Expectant Mothers and Community Midwives - Completed a Survey Response

Test Communications

Training & Implementation

100%

of surveyed patient volunteers recommended GTT@home over in-clinic testing.

Test Kit & User Guides

97%

appreciated being able to save on clinic travel and/or parking costs.

97%

welcomed the ability to choose exactly which day they tested for GDM.

97%

found the ability to home test for GDM advantageous.

Test Management

CustomerCare

90%

92%

98%

found the test device easy to use, with 0% finding it difficult to use.

found the mobile application easy-to-use.

sent their test data via their mobile phone.

assistance requests to our helpline were made while testing.

Test Communications

Training & Implementation

47% of volunteers completed a feedback survey response.

100%

of surveyed patient volunteers recommended GTT@home over in-clinic testing.

Test Kit & User Guides

"Great! Super easy and (from the) comfort of my house which is a bonus."

"It was a really easy process to follow and the sweet solution tasted quite nice. The results are sent straight to my midwife instantly. If I needed another GTT test I would definitely use the home test again."

Test Management

"This is a much better and easier way to test. I would definitely opt-in again if I have any more children."

"It was so easy and straightforward to do and I loved that I was able to do it in the comfort of my own home and not have to find childcare."

CustomerCare

"Really easy to use and very convenient."

"Perfect in the comfort of your own home."

"Was easy to do and instructions were really easy to follow. Highly recommend these kits!"

Test Communications

"Easy to follow instructions, convenient. Quick to do."

"Instruction booklet was easy to read and it was useful having a video guide too. The drink also didn't taste too bad."

"Have loved the test and think it’s amazing - would highly recommend!”

Training & Implementation

47% of volunteers completed a feedback survey response.

93%

found the test scheduling and review software easy-to-use, with 0% finding it difficult to use.

100%

of surveyed community midwives recommended GTT@home over in-clinic testing.

100%

welcomed the ability to offer GDM home testing.

Test Kit & User Guides

Test Management

"I have enjoyed using it and it has made an impact on our workload and improved the patient experience."

"Clients had a very positive experience. Some completed GTT@home after already having an OGTT in clinic and said it was far easier and more convenient."

CustomerCare

"The results came back much quicker than the lab."

"It freed up time in clinic for the midwives to carry out other work and empowered women to take control of their health in pregnancy."

"Cost and time saving for midwives, clients prefer it."

Test Communications

"It releases staff to provide other clinical care."

"An excellent product with very user-friendly guide and videos. The format for booking and completing test results is very clear."

"Very easy to follow instructions and to input data."

Training & Implementation

47% of volunteers completed a feedback survey response.

Next Steps

Discovery Call and In-Clinic OGTT Workflow Mapping

Test Kit & User Guides

Formulation of Pricing and Business Case

Test Management

Clinical Workshop on Home Test v In-Clinic Test Comparisons

CustomerCare

IT and Information Governance Introductions and Assessments

Test Communications

Training & Implementation