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Connection modes

Andrea Eskanos

Created on October 31, 2023

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Transcript

offline / disconnected

connected

online

Info

Info

Info

Connected

  • Typically use WIFI to connect to cloud
  • 'Heartbeat' connects periodically (typically every hour)
  • Updates (events, sync, device status) can be delayed until heartbeat

Offline/Disconnected

  • Does not connect to cloud
  • Relies on credentials to provide access rules
  • May not include method for backhaul (upload of status/events)
  • Popular in multi-family when reliable WIFI is not present
  • Credentials can be enrolled at the lock, or (in some cases) generated via algorithm for guest access
    • While the device does not connect to the cloud, RemoteLock can create guests using the process linked above for supported offline locks

Online

  • Device is always connected to cloud
    • Wired doors use ethernet - always on
  • Smart locks typically use connection hub to extend battery life (ZWave, BLE, Zigbee*) or may have built-in WIFI capabilities (ex. Schlage Encode, Yale Assure)
  • Updates often occur within seconds

*Note: zigbee is not supported on RemoteLock