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COF User Guide

Phil Haig

Created on October 24, 2023

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Catholic Order of Foresters Config Guide:

Catholic Order of Foresters Config Guide:

Start

workspace

Design

theme

Design

Theme is where you can manage the front-end design/overall appearance of the website. Step by Step Guide:

Theme

Titl e

CUSTOM PAGE

1.

Control Panel

Navigation

TIP: You can preview any theme changes you make within each section.

2.

Branding & Content

Theme

3.

State Forms

Fig 1. (Click on image to enlarge)

Workspace

4.

Commission Reports / Policy Enquiry

5.

Select the three dots on the right and then click ‘edit’

6.

Select one of the headings to open up the section.

Announcements

Choose the appropriate colours by using the hex colour picker, RGBA colour picker or the colour wheel/colour gradient slider.

7.

Carousel

News

Choose the appropriate boarder radius using REM

8.

Leading The Way

Choose the appropriate fonts/font size/line height/font style

9.

Once happy, scroll right down to the bottom of the page and click save.

10.

Custom Page

Custom Page

Once you have created a form via the form builder, you can now create a custom page which will allow users to navigate to it (See navigation). Step by Step Guide:

Design

Theme

Titl e

CUSTOM PAGE

1.

Control Panel

2.

Branding & Content

Navigation

Custom Pages

3.

Select ‘Create Custom Page’

4.

State Forms

5.

Name the Custom Page

Commission Reports / Policy Enquiry

6.

Select the roles (See roles and permissions) that should have access to that custom page

Select the environment the custom page should display on

7.

Announcements

Is full screen?

8.

Carousel

Custom public ID required?

9.

Choose page type

10.

News

Dynamic form: most common type. If you select this form type you will be asked to choose a dynamic form

a.

Leading The Way

iFrame: embed third-party elements. If you select this type of form you will be asked to insert the iFrame URL and iFrame height in pixel.

b.

Document Repository (see document repository)

c.

If you like would like multiple tabs, select add item.

10.

Navigation

Navigation

Navigation is where you can arrange the menu of links to other web pages, usually internal site pages. Navigation menus appear in page headers or sidebars across a website, allowing visitors to access the most useful pages quickly. Navigation also helps visitors comprehend the relationships between individual pages on a website via the use of drop downs (sub-navigation menus). Step by Step Guide:

Design

Theme

Titl e

CUSTOM PAGE

Navigation

1.

Control Panel

2.

Branding & Content

Fig 2. (Click on image to enlarge)

State Forms

Navigation

3.

Workspace

4.

Commission Reports / Policy Enquiry

5.

Select the three dots on the right and then click ‘edit’

Announcements

6.

Scroll down to site navigation section

Select add item

7.

Carousel

See Fig 2.

8.

News

9.

Name the ‘button’ e.g. State Forms (Label)

Leading The Way

10.

Choose a link type e.g. custom page (see custom pages)

11.

Choose the destination. This can be a custom page you set up earlier.

Document Repository

State Forms

Document Repository

Design

A document repository is a shared digital storage space. It is managed by users who have been granted administrative rights and controls (see ‘Roles and Permissions’). Here, you can create folders, add documents to those folders and even add tags to documents e.g. ‘Training’, ‘Annuities’, ‘Life’. Step by Step Guide:

State Forms

Titl e

Document Repository

ROLES & PERMISSIONS

1.

Control Panel

Users

Fig 3. (Click on image to enlarge)

2.

General Settings

Document Repositories

3.

Commission Reports / Policy Enquiry

Create New Document Repository (See Fig 3.)

4.

5.

Choose the name of the Doc Repo

Announcements

6.

Choose the Site Access

Carousel

The user will need to choose which site will have access to this document repository as this is the first step to refining the users that will have the ability to view the documents.

a.

News

Leading The Way

7.

Choose Role Access

The options available in the drop down are dependant on the site access chosen previously

a.

Document Repository Continued...

Document Repository Continued...

8.

Choose Document Access Level: Own or All

Design

Own: User only gets access to the documents assigned to them (See commission reports)

a.

Fig 4. (Click to enlarge)

Fig 5. (Click to enlarge)

State Forms

Titl e

All: All users get access to all documents

b.

Document Repository

Select Allowable Documents

9.

ROLES & PERMISSIONS

Choose at least one document type that can be added to this document repository.

a.

Users

Demo Video (Click to view)

Choose a category type and enter the category values (see demo below for examples)

10.

Commission Reports / Policy Enquiry

11.

Ensure you are happy with the order of the categories

the order of the categories determine the parent child relationship between the folders. We call them categories during this stage as oppose to folders because the document repository may expand and have different use cases (meaning it may not always be set up as folders e.g. commission reports)

a.

Announcements

Carousel

News

Leading The Way

Roles & Permissions

State Forms

Roles & Permissions

Design

You can use this tool/feature to create a user type (Role) based on their responsibilities/access needs. Assign the Role the permissions as needed to accommodate the business requirements. Regularly review and update your access control policies to ensure long-term security and efficiency. Common user roles include administrators, managers, reporters etc. By utilizing Role ID, Role Name, and Role Description, administrators can ensure that users have the appropriate level of access to the resources and information needed to do their job, while also protecting sensitive information and maintaining security. The Permissions section allows you to assign specific roles and permissions to Platform users, ensuring that sensitive information is protected and that only authorized users have access to certain features and data. Step by Step Guide:

State Forms

Titl e

Document Repository

ROLES & PERMISSIONS

Users

Commission Reports / Policy Enquiry

Fig 6. (Click on image to enlarge)

Announcements

1.

Control Panel

2.

General Settings

Carousel

Document Repositories

3.

News

Role & Permissions (See Fig 6.)

4.

Leading The Way

To review the permissions/accessibility for each role, click the three dots on the right of a role

5.

Roles & Permissions Continued...

Roles & Permissions Continued...

Fig 7. (Click on image to enlarge)

Design

State Forms

Titl e

Document Repository

ROLES & PERMISSIONS

Users

Commission Reports / Policy Enquiry

6.

Amend permissions as needed for the role

Announcements

Click save

7.

Carousel

If you would like to create a new role, simply click ‘Add New Role'

8.

News

Give the role and ‘ID’ a name and general description

9.

Leading The Way

Then select the permissions/access to features you would like the role to have

10.

Users

State Forms

Fig 8. (Click on image to enlarge)

Users

Design

To create a new workspace (WS) or control panel (CP) user, to assign a role to existing users, or to a see what roles have been assigned to users. Step by Step Guide:

State Forms

Titl e

Document Repository

ROLES & PERMISSIONS

1.

Control Panel

Users

2.

Users

To create a new user select the drop down on the top right and choose CP or WS. (See Fig 8.)

3.

Commission Reports / Policy Enquiry

Fig 9. (Click on image to enlarge)

To review the roles assigned to an existing user, type their name, email or staff ID and click ‘Search’. Then click the three dots on the right of their name and select ‘View’

4.

Announcements

Carousel

You can edit the user details by selecting the drop down on the top right. (See Fig 9.)

5.

News

Leading The Way

6.

You can add and remove roles. (See Fig 9.)

Commission Reports / Policy Enquiry

Commission Reports / Policy Enquiry

SFTP

Design

The ManageMy team sets up an SFTP folder, which we give the business partner, COF, access to. We set up configuration via the Control Panel which effectively looks into certain areas of the SFTP for a file that has been dropped in, to be picked up/processed and deliver the file to the correct place. Below is a step by step guide on how to use the SFTP for the scenario of importing customer data.

State Forms

Titl e

Commission Reports / Policy Enquiry

Part 1

Part 1: SFTP

Part 2

MM will create the SFTP on your behalf because we can set it up in such a way that they wont be automatically deleted.

Announcements

1.

SFTP

Demo Video (Click to view)

2.

Select a folder (there is only 1 folder per environment)

Carousel

Once in the environment folder, select ‘Uploads’

3.

News

You will see sub-folders that will cover a list of scenarios

4.

Leading The Way

Part 2: Control Panel

Part 2: Control Panel

Demo Video (Click to view)

Step by Step Guide:

Design

1.

Control Panel

State Forms

2.

Advanced

Titl e

Commission Reports / Policy Enquiry

SFTP management (this is where you tell the platform which folder it needs to look in)

3.

Part 1

Customer Create

4.

Part 2

TIP: Ensure data in any date field is in the correct format

Announcements

Demo Video (Click to view)

Carousel

TIP: When you have policy based configurations, it is important to input the Product in the SFTP.

News

Leading The Way

Announcements

Announcements

Part 1 - Create The Form

Design

Step by step guide:

State Forms

Titl e

Fig 10. (Click on image to enlarge)

1.

Control Panel

Commission Reports / Policy Enquiry

2.

Create Form:

Select Forms & Flows

a.

Announcements

Select Forms Manager

b.

Part 1

Select the ‘Please Select’ drop-down in the top right and choose an option:

c.

Part 2

Create Form:

i.

Carousel

Add New Form JSON:

ii.

create a form (see Fig10 for form example)

b.

News

Leading The Way

Part 2: Create the Announcement

Part 2: Create the Announcement

Step by Step Guide:

Design

1.

Select General Settings

State Forms

2.

Select Announcement

Titl e

Commission Reports / Policy Enquiry

Select ‘Create New Announcement’. This will open up the ‘Create Announcement’ pop up form. (See Fig11)

3.

Fig 11. (Click on image to enlarge)

Announcements

TIP: If you cannot see the 'Announcement Tab check your permissions

Part 1

Part 2

Dismisses

4.

choose whether the user should be able to dismiss the announcement

a.

Carousel

News

TIP: If you dismiss the message and it has >0 ‘maximum dismisses’ it will only appear the next day.

Leading The Way

Part 2: Create the Announcement continued...

Part 2: Create the Announcement

Step by Step Guide:

Design

1.

Select General Settings

State Forms

2.

Select Announcement

Titl e

Commission Reports / Policy Enquiry

Select ‘Create New Announcement’. This will open up the ‘Create Announcement’ pop up form. (See Fig11)

3.

Fig 11. (Click on image to enlarge)

Announcements

TIP: If you cannot see the 'Announcement Tab check your permissions

Part 1

Part 2

Dismisses

4.

choose whether the user should be able to dismiss the announcement

a.

Carousel

News

TIP: If you dismiss the message and it has >0 ‘maximum dismisses’ it will only appear the next day.

Leading The Way

Part 2: Create the Announcement continued...

Part 2: Create the Announcement continued...

Recurring: Enter in the recurring number, recurring frequency and Recurring relative to.

5.

Design

E.g Recurring number = 1, Recurring Frequency = Month, Reoccurring relative to = Start of the month (This announcement will display on the first of the month)

a.

State Forms

Titl e

Commission Reports / Policy Enquiry

E.g Recurring number = 1, Recurring Frequency = Month, Reoccurring relative to = Start of the month (This announcement will display on the first of the month

b.

Announcements

Demo Video (Click to view)

Part 1

Part 2

Carousel

News

Leading The Way

Conditions: You can configure conditions so that only certain groups/agents get the announcement.

6.

You can see from the demo video the announcement does not appear again because it is set to only reoccur once a day.

Carousel

Carousel

Form Builder

Design

The carousel is a feature you can insert into any form via the Form Builder. Step by Step Guide:

State Forms

Titl e

Commission Reports / Policy Enquiry

1.

Control Panel

2.

Forms & Flows

Announcements

Forms Manager

3.

Carousel

Agent Hub

4.

Form Builder

Demo Video (Click to view)

News

Leading The Way

Form Builder Continued...

Form Builder Continued...

Create Field → Properties → Type: Group → Options → Group type: Carousel

1.

Design

Insert child field → Properties → Type: Group → Options → Group type: Column

2.

State Forms

Insert child field → Properties → Type: Group → Options → Group type: Column

3.

Titl e

Commission Reports / Policy Enquiry

Insert child field → Properties → Type: Markup → Options → Markup type: Paragraph → Value

4.

Insert child field → Properties → Type: Markup → Options → Markup Type: Spacer

5.

Announcements

Insert child field → Properties → Type: Markup → Options → Markup Type: Text → Value

6.

Carousel

Insert child field → Properties → Type: Markup → Options → Markup Type: Button→ Value → Actions → Type: Open URL → value (insert link from media repository) → Target (web): New (this will open the link in a new tab) → Target (App): Browser

7.

Form Builder

Fig 12. (Click on image to enlarge)

News

Leading The Way

TIP: to design the carousel, select the field and go to the Field Properties ‘Style’

By creating more columns under the main Carousel field and repeating the process you can have multiple elements on the carousel.

8.

News

News

Form Builder

Design

This demo shows how the news section of the agent hub was created. In this example a link to a custom page was used. See custom pages for more information.

State Forms

Titl e

Commission Reports / Policy Enquiry

Announcements

Carousel

News

Form Builder

Leading The Way

Leading The Way

Leading The Way

Form Builder

Design

State Forms

Titl e

Commission Reports / Policy Enquiry

Announcements

Carousel

News

Leading The Way

Form Builder

Media Repository

Media Repository

Media Repository

The Media Repository serves as a centralized and secure hub for managing and storing media assets related to our insurance products. It provides a convenient and organized way to store, access, and download media files such as images, videos, documents, and other digital assets. With the Media Repository, authorized users can easily upload and categorize media assets specific to different insurance products and campaigns. This allows for efficient collaboration and ensures that the most up-to-date and relevant media files are readily available. Step by Step Guide:

Design

State Forms

Titl e

Commission Reports / Policy Enquiry

Announcements

Fig 13. (Click on image to enlarge)

1.

Control Panel

Carousel

2.

Branding & Content

News

Media Repository

3.

Leading The Way

Add new file (top right)

4.

Form Builder

5.

Select file

6.

Name the file

Media Repository

Add any tags you wish

7.

If you wish to add multiple files in one go, click ‘Add Item’

8.

9.

Select upload

You can see from the demo video the announcement does not appear again because it is set to only reoccur once a day.

The Role & Permissions page is split into two tabs; Workspace and Control Panel. The Workspace tab will show you all the roles already set up for all workspace users. Any ‘new role’ created on this tab will only be for Workspace users.

You can see from the demo video the announcement does not appear again because it is set to only reoccur once a day.

Example with 2 parent folders. Dad would have the same sub-folders as mum.

Fill in the form and click ‘Save’

To create a new user select the drop down on the top right and choose CP or WS.

You can edit, delete and download files by clicking the three dots on the right. You can also copy the link to the file (See form builder).

When a file is dropped into this SFTP location, it will trigger a workflow. In this demo, we move to the workflow section of the CP, review the commands and open the form. The form contains the customer fields that were agreed upon when developing the data dictionary. These fields make up the customer profile. A file (the excel) with column headings that match the form fields (e.g FirstName, MiddleName, DateOfBirth) is uploaded into the corresponding SFTP folder. If field data is missing from the file (the excel) e.g. first name, that data field will remain empty.

The order of the categories effect how the folders are organized.

You will be able to click each ‘Permission Type’ and see which aspects of that feature that role has access to. You can add and remove permissions as needed.

When a file is dropped into this SFTP location, it will trigger a workflow. In this demo, we move to the workflow section of the CP, review the commands and open the form. The form contains the customer fields that were agreed upon when developing the data dictionary. These fields make up the customer profile. A file (the excel) with column headings that match the form fields (e.g FirstName, MiddleName, DateOfBirth) is uploaded into the corresponding SFTP folder. If field data is missing from the file (the excel) e.g. first name, that data field will remain empty.

When the file is dropped, the system picks it up and processes it. You can review the process in two locations: 1. History 2. Cron Job. You can see from this demo that the file was dropped, picked up and processed successfully because we can go to the workspace and find the customer data.

There are two sections to complete when you create a doc repo. The first is called ‘Create Document Repository’. Here you will choose the name of the doc repo and refine who has access to it. The second section is called ‘Configuration’. Here you will choose the file types that will be allowed to be added to the document repository, the hierarchy of the categories/folders and the category values.

When the file is dropped, the system picks it up and processes it. You can review the process in two locations: 1. History 2. Cron Job. You can see from this demo that the file was dropped, picked up and processed successfully because we can go to the workspace and find the customer data.

You can add and remove roles

You can edit the user details by selecting the drop down on the top right