VIRTUDES INGLÉS

The path of virtues

Questions

• When you have negotiations with clients, how do you prepare yourself for these spaces? At what hierarchical levels have you been involved in these negotiations (General Managers, Directors, Managers, Buyers, among others)? Up to what level of money have you closed negotiations?
• Give us an example in which you have had to balance the needs of a client with the needs of the business: When you work with a large volume of clients it is difficult to satisfy all of them, how do you prioritize the client's needs?
• Tell us about a time when you surprised a client.
• There are clients that can be more complicated to handle for different reasons. Have you dealt with these types of clients? How do you normally approach them?
• There are times when things don't go our way and we encounter problems and obstacles along the way. Tell us about a less than satisfactory experience you have had with a client, how did you handle it, and what actions did you take to prevent it from happening again?

Questions

• At Rappi we like to learn, grow and take more and more ambitious risks. Do you like to step out of your comfort zone and how have you done so?
• How do you measure your own performance at work? How do you give feedback to your clients, teams or teammates?
• What actions have you taken to motivate yourself and/or your team? What results did you get?
• What are the most relevant KPIs by which you have been measured? How have you worked on the gaps you have had?
• In every relationship communication is important, what elements do you take into account to make your communication effective?
• At Rappi we like to take on challenges. What actions do you take or have you had to take when objectives are in danger of not being achieved?
• Diversity, Equity and Inclusion are key in our culture, what visible commitments have you had with DEI, how do you inspire others to act and promote significant change.
• As a leader how do you help your team to develop, show their potential and be more productive?

Questions

• Describe your relationship with your work circle and how have you generated added value?
• Some failures are inevitable but do you take responsibility for the problems that arise with you or your team and how did you handle it?
• Describe to me a situation where you needed to build something from scratch.
• What was the situation, what was the impact, how do you foster autonomy in your teams, how do you make them more in charge of their processes, how do you make them more in charge of their processes?

Questions

• At Rappi we value time, there are situations where we must succeed by being fast and efficient. how do you control and organize your time?
• There are times when you have to do several things at the same time, can you give me an example of where this has happened to you? Tell me, how did you decide what was most important and why?
• It is part of our culture to take everything to numbers and data, how do you determine and measure effectively your actions in your day to day?
• Innovation is part of our essence, tell us about an important innovation experience and what was the result.

Questions

• How do you generate links with your customers to understand their needs and pains?
• Do you develop solutions based on your team's needs? Give an example.
• Sometimes it is normal that not everything is done, that you are constantly looking for improvements and that it is more challenging than usual. Have you had situations of chaos and stress? how do you organize yourself in the face of chaos? describe a plan of action.
• At Rappi we like to dream and aim higher and higher. How do you impact your work circle?
• When you work with people from different countries and cultures, how do you handle these differences? Tell us about a recent experience.
• Do you like to anticipate events in a creative way, tell us about a situation where you had to take initiatives and what was the best thing about this initiative.

Questions

• How do you act when someone criticizes you?
• What have you learned in your work environment when leading teams or interacting with your work team?
• Have you had a situation where the business demands different results from what you want for yourself or your team? How did you deal with it?
• What do you consider your greatest impact or contribution in your last job? What do you aspire to achieve in upcoming challenges?
• Imagine yourself in 3 years, what do you expect to be different compared to who you are now?
• Letting go of ego can be related to understanding our own imperfections. Tell us how you cultivate humility in yourself, in your team and how you apply it in your day to day life.

Questions

• You could relate a situation where you took risks and if you achieved the expected results.
• Do you deliver results on time and in the established manner? How do you manage to maintain this balance?
• Do you think it is better to ask for forgiveness or to ask for permission? How do you apply it in the work environment?
• Remote work can bring with it less time control and countless virtual meetings. How do you keep track of your activities and/or your team's activities, how are you more productive in this environment and how do you replicate it in your team?
• How do you measure your day-to-day objectives and those of your team, how regular are the objectives, and how do you follow up on them?
• For some people it is difficult to maintain focus or after some distraction or problem to refocus on their activities. Could you tell us how do you manage to stay focused or in case you lose focus, how do you easily get back to your objectives?

Questions

• How do you give your best in the most difficult moments?
• At Rappi we promote a culture of wellness, how do you manage to stay in balance in all areas of your life, have you ever been in a situation where you lost this balance? Tell us more in detail and what actions you took.
• What do you do to improve your technical and soft skills in yourself and with your work team?
• Describe a situation where you had a positive impact on someone. Can you tell me their name? What did you do? What was the other person's reaction?

Questions

• To be an entrepreneur requires patience, effort and the development of different skills. What skills do you consider necessary or the most important to be an entrepreneur?
• What is the most ambitious goal you have set for yourself in your life and that you have achieved? What is the most ambitious goal you have at the moment?
• Are you passionate about finding new challenges and how do you face them?
• In high performance teams you usually have an integrative leadership, how do you think this can be achieved?
• How do you challenge yourself and your team to exceed your goals?

Questions

• We understand that each person has their own point of view and all are valid and respectable, how do you handle your emotions and situations where you differ from these points of view?
• We don't ask our teams to do things that we don't do ourselves. By what actions do you set an example today to your co-workers and team?
• Leading by example can show the level of commitment to your team. How do you foster an appropriate environment, inspire and motivate your team?

Questions

• Tell us about an experience where you had to sacrifice one idea for another to reach the expected result.
• When you have your goals set and some obstacle arises that forces you to take another direction, how do you change your approach and overcome the resistance?
• After the pandemic, work environments changed, we usually find dynamic and flexible work environments. How do you think is the best way to deal with these environments? Describe an experience that was resolved in a positive and/or creative way.
• There are times when there is uncertainty and changes in teams, when you have clients or people in your team that differ from those changes or there are no clear objectives, how do you handle them?