VERTICAL SCHEME MIND MAP

COMUNICACIóN NO VIOLENTA

Es un proceso de intercambio de información y/o mensajes a través de la presencencia plena y un interés genuino.

Componentes del proceso

NECESIDADES

SENTIMIENTOS

OBSERVAR

PETICIONES

Identificar las propias y las de la otra persona. Expresarlas

Debemos identificar y expresar claramente nuestros sentimientos, para evitar con flictos y malos entendidos.

Ser responsables de nuestros sentimientos.

Nos permite evitar la crítica (evaluación) y enfocarnos en los hechos reales.

Enfocadas en lo que ambas partes necesitan., no solamente en lo que uno necesita.

Sentimientos VS Pensamientos

✔ Lo que SI necesitamos.

Evita mencionar las "equivocaciones" del otro

La empatía es primordial en este componente, que se logra a través de la atención plena.

Me siento excluido (pensamiento)

✔ Expresarse con claridad

Me siento aflijido (sentimiento)

✔ Solicitar retoalimentación

LIMITES

✘ Evitar usar la palabara NO o PERO (transmiten agresividad y negatividad.

✔ Expresar sentimientos y necesidades,

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.