One Year Development

One Year Development

Jessie Abbott, Channel Graduate Program

Recap of Background

Impressions of Hilti

Key Learnings: CSR Role

Opportunity for Change

agenda

Current Development

Aspirations

Development to Move Forward

Education Experience Key Skills

Education: Bachelors (US & FR): Marketing, Management International Business w/ focus on Marketing & Advertising Masters (UK): International Management

3 Bachelors 1 Masters 3 Countries

Experience: Four Internships & 2 Liasion Positions Marketing - Ocean DownCasino Marketing & Sales - Cambridge Federal Marketing & Management - ODEL Department Business Developer - ReWrite Digital Student Business Leader - Perdue School of Business Student Ambassador - International Managment UWE

Adaptabiltity Communication Time Management Emotional Intelligence

6 Business Positions

Key Skils: Adaptabilty Communication Time Management Emotional Intelligence

Impression of Hilti

Genuine

Key Learnings

Customer Service Representative Role

Mastering Impactful Communication: Internally & Externally

Hilti's Value to Customers: Internally & Externally

Circle of Communcation & Support: Other departments & within our department

Knowledge is Power: Product & System Knowledge

Opportunity for change

Liasion for each Channel Departments

Lack of individual & group understanding of each others pain points, strengths, & weaknesses

Representation from an individual from each department that is doing the job everyday

Construct representation for departments, generate a group who can share knowledge & pain points for the sole purpose of collaboration

Current development

Leader

Three Main Areas

Products

SSS

Situational Selling Skills (SSS)

Products: Anchors/ Resin, Direct Fastening, Diamond

Leader: In CSR role, in my team, department, & other departments.

LEADer

SSS

Products

35%

40%

25%

"Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others." -Jack Welch

Aspirations: Next role & long term

Next Role: ISAM Long Term: ISAM Team Leader Long Long Term: E1 Learning & Development, Leadership Development Manager

Further Development

How can Hilti help with my Development?

Cross Collaboration

Udemy

Emerging Leaders Program

Access & starting courses that align with goals

Within Channel Departments with a focus on ISAM

Support in applying for course to start leadership education

Thank You

Questions?