7.2 - Interpersonal Skills
Springpod Team
Created on September 26, 2023
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Transcript
Communication: The ability to convey ideas, thoughts, and information clearly and effectively through verbal and non-verbal means. This includes listening actively and responding appropriately.
Teamwork: Collaborating harmoniously with others in clinical or non-clinical settings, contributing your skills and expertise while respecting and valuing the contributions of others.
Empathy: Understanding and sharing the feelings, thoughts, and concerns of others. It involves being sensitive to their emotions and showing that you care.
Active Listening: Paying close attention to what others are saying, asking clarifying questions, and showing empathy to understand their perspectives and feelings.
Leadership: Inspiring and guiding others, taking initiative, and making decisions that benefit patients and colleagues.
Conflict Resolution: The capacity to identify and address conflicts or disagreements in a constructive and positive manner, aiming for mutually beneficial solutions.
Adaptability: Being flexible and open to change, as well as able to work effectively with diverse groups of people with different backgrounds and perspectives. Health and care is multidisciplinary, so being adaptable is a must.