RESEARCH PROJECT SUMMARY

The ROI of contracting excellence

Contracts are critical enablers of an organization’s financial performance, yet the process by which they are formed and managed is rarely at the forefront for investment.

What is the contracting lifecycle?

For most organizations, the activities that support their contracting lifecycle are fragmented. They are conducted by multiple people, typically using multiple systems, resulting in no single point of data or analysis. This means that organizations have little insight into the costs that are incurred or the value that is won or lost. With more than forty identified ‘friction points’, the process is full of opportunities to create or erode value. Despite this lack of full insight, most organizations are investing – and investing heavily – into the contracting lifecycle. 78% of organizations have made some investment in Contract Lifecycle Management (CLM) over the last five years with a majority of those organizations making that investment in the last year.

New thinking, new framework

Clarity of contracting lifecycle

Skills and experience

Portfolio segmentation

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Conclusions

Results

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Implications or applications

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What is the contracting lifecycle?

The answer tends to be around visibility and control, speed, and the classic cost savings requirement.

In over 70% of organizations, the primary obstacle to investment is an inability to engage and build consensus across stakeholders. This is especially the case when there is an absence of executive support, where contracting is viewed as a ‘niche activity’.

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Portfolio segmentation

Portfolio segmentation is the underpin to contracting excellence and is a pre-requisite to any sustained improvement.

Not all contracts are equal and, when it comes to complexity, they require very different capabilities and competencies.

Those differences result in highly variable operational costs and potential for errors or misjudgements.

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Sally Guyer, WorldCC’s Global CEO, explains the significance of this report and the structure it brings to analyzing the potential ROI that can be achieved.

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Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.

Got an idea?

Bring it to life with an interactive window

Create a new layer with all the Genially features.

• Generate experiences with your content.
• It’s got the Wow effect. Very Wow.
• Make sure your audience remembers the message.
• Activate and surprise your audience.