Fountain Walkthrough: E-Verify Integration
This clickable walkthrough will show you the E-Verify submission process in Fountain.
Click to STart
The E-Verify process starts with the employer or Authorized User completing Section 2 of the I-9. In this interactive walkthrough, we will follow the traditional I-9 process where the employer completes Section 2.
Learn more about the different types of I-9 Forms
Click the I9 Form: Pending Action Status Label to get started!
Restart
You will also have the ability to view the form or send an applicant re-do request.
Click Complete Form
Restart
Need to go back a page? Click this icon during the walkthrough!
Click the scroll bar to go to Section 2.
The I-9 Section 2 screen will open in a new browser tab. You will first review the applicant's entered information for Section 1.
Restart
You will complete all required fields (indicated with a red asterisk). Depending on what you select for the Identity Verification Document, you may also be required to provide a document from List C.
The employee can also provide a receipt for the List A, B, or C document if the document was lost or stolen.
Learn MORE ABOUT USING RECEIPTS
Click any empty field to complete the page information.
Restart
Click the scroll bar to continue to the next fields.
Great! You can see because we selected a Driver's license or ID card which is a document in List B, we must enter a document from List C as well. If we had selected a document from List A, we would not see the List C field to complete.
Learn Which documents fall in lists a, b and c.
Restart
E-Verify customers can choose to verify these documents over video which is an alternative process authorized by the DHS. If you have used the alternative process, you must check this box when completing Section 2 of the I-9.
Click any empty field to complete the page information.
Learn more about the dhs alternative review process
Restart
Great! Click the scroll bar to continue to the next fields.
Restart
Click the empty field to enter the employer name.
Most of the fields at the end of Section 2 may be prepopulated based on how you setup the I-9 stage in Fountain.
Restart
We are almost finished! Click the scroll bar to continue to the last fields.
Restart
The last step is to electronically sign the document. Click the box to sign.
Restart
If the signature looks good, we will click the confirm link to save the signaure. Click Confirm.
Restart
If the signature looks good, we will click the confirm link to save the signaure. Click Confirm.
Restart
Click Submit.
Restart
Now that Section 2 is complete, we need to submit the I-9 Form to E-Verify.
Click the empty fields complete the information.
Restart
The I-9 must be completed and submitted within 3 days of the employee's hire date. If the I-9 is submitted late, you will be required to provide a reason for the delay.
Harry Potter
Click here to learn more
Harry.Potter@MeatballsKitchen.com
555-567-8418
Click Submit.
Restart
Click the E-Verify: Pending Submission Status Label.
If you do not submit the I-9 Form to E-Verify right after completing Section 2, you will see a E-Verify: Pending Submission Status Label on the Applicant Table or Universal Applicant View.
Restart
Click Submit Case.
Restart
This will bring you to the same screen you would complete directly after finishing Section 2 of the I-9 Form.
Click the empty fields complete the information.
Restart
Harry Potter
Harry.Potter@MeatballsKitchen.com
555-567-8418
Click Submit.
Restart
There are other E-Verify statuses that you may see if the I-9 is not authorized because there are issues identified by the DHS or SSA.
Click here to learn more
In most cases when an employer submits to E-Verify, E-Verify responds with “Employment Authorized” within seconds. When this happens, the E-Verify process is complete. In Fountain, you will immediately see theE-Verify Status Label change from blue to green and it will say Employment Authorized. You are done if you see this Status Label.
Restart
Let's explore what will happen if we action any of the blue E-Verify Status Labels.
Click the E-Verify: Unconfimred Data Status Label.
Restart
Click Confirm Details.
With any blue E-Verify Status Label, you will also have the option to close the case and resubmit to E-Verify.
Restart
With the Confirm Details Status Label, we will update any requested information and submit back to E-Verify.
Click Confirm.
You are also able to mark the case as a duplicate and resubmit.
Restart
Click the E-Verify: Photo Match Status Label.
Restart
Click Conduct Photo Match.
Restart
You must review the photo and confirm whether or not it matches the photo on the document that the employee submitted.
Click to fill in the photo matches bubble.
You are also able to mark the case as a duplicate and resubmit.
Restart
Click Confirm.
Restart
Click the E-Verify: Scan and Upload Status Label.
Restart
Click Upload Documents.
Restart
Click Browse...
You will be asked to upload a photo for the appropriate document which will be submitted to E-Verify for review.
Restart
Click Browse... again.
Restart
Click Submit.
Restart
Click the E-Verify: Pending Referral Status Label.
Restart
Click Review Case.
Restart
First, we will read the Tentative Nonconfirmation message from E-Verify. Then we will download the Further Action Notion to send to the employee.
Click Download Further Action Notice.
Restart
This is an example of a Further Action Notion that would need to be sent to the employee. Be sure they understand why they are receiving this notice and the options they have to resolve or decline resolution.
Restart
Once the employee informs you of the action they plan to take or if you determine the information orginally submitted was not correct, you will select the appropriate reason at the bottom of the screen.
Click to fill in the first bubble.
Restart
Click Submit.
Restart
The E-Verify Status Label has changed to Referred as the employee completes their action.
Please note: You may need to work with your Fountain Customer Success team member to escalate some issues through the E-Verify website directly.
You're all done with this Interactive Walkthrough!
Start over
If you are submitting the I-9 Form to E-Verify late, you will be asked to select a reason for delay in the dropdown.
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Transcript
Fountain Walkthrough: E-Verify Integration
This clickable walkthrough will show you the E-Verify submission process in Fountain.
Click to STart
The E-Verify process starts with the employer or Authorized User completing Section 2 of the I-9. In this interactive walkthrough, we will follow the traditional I-9 process where the employer completes Section 2.
Learn more about the different types of I-9 Forms
Click the I9 Form: Pending Action Status Label to get started!
Restart
You will also have the ability to view the form or send an applicant re-do request.
Click Complete Form
Restart
Need to go back a page? Click this icon during the walkthrough!
Click the scroll bar to go to Section 2.
The I-9 Section 2 screen will open in a new browser tab. You will first review the applicant's entered information for Section 1.
Restart
You will complete all required fields (indicated with a red asterisk). Depending on what you select for the Identity Verification Document, you may also be required to provide a document from List C.
The employee can also provide a receipt for the List A, B, or C document if the document was lost or stolen.
Learn MORE ABOUT USING RECEIPTS
Click any empty field to complete the page information.
Restart
Click the scroll bar to continue to the next fields.
Great! You can see because we selected a Driver's license or ID card which is a document in List B, we must enter a document from List C as well. If we had selected a document from List A, we would not see the List C field to complete.
Learn Which documents fall in lists a, b and c.
Restart
E-Verify customers can choose to verify these documents over video which is an alternative process authorized by the DHS. If you have used the alternative process, you must check this box when completing Section 2 of the I-9.
Click any empty field to complete the page information.
Learn more about the dhs alternative review process
Restart
Great! Click the scroll bar to continue to the next fields.
Restart
Click the empty field to enter the employer name.
Most of the fields at the end of Section 2 may be prepopulated based on how you setup the I-9 stage in Fountain.
Restart
We are almost finished! Click the scroll bar to continue to the last fields.
Restart
The last step is to electronically sign the document. Click the box to sign.
Restart
If the signature looks good, we will click the confirm link to save the signaure. Click Confirm.
Restart
If the signature looks good, we will click the confirm link to save the signaure. Click Confirm.
Restart
Click Submit.
Restart
Now that Section 2 is complete, we need to submit the I-9 Form to E-Verify.
Click the empty fields complete the information.
Restart
The I-9 must be completed and submitted within 3 days of the employee's hire date. If the I-9 is submitted late, you will be required to provide a reason for the delay.
Harry Potter
Click here to learn more
Harry.Potter@MeatballsKitchen.com
555-567-8418
Click Submit.
Restart
Click the E-Verify: Pending Submission Status Label.
If you do not submit the I-9 Form to E-Verify right after completing Section 2, you will see a E-Verify: Pending Submission Status Label on the Applicant Table or Universal Applicant View.
Restart
Click Submit Case.
Restart
This will bring you to the same screen you would complete directly after finishing Section 2 of the I-9 Form.
Click the empty fields complete the information.
Restart
Harry Potter
Harry.Potter@MeatballsKitchen.com
555-567-8418
Click Submit.
Restart
There are other E-Verify statuses that you may see if the I-9 is not authorized because there are issues identified by the DHS or SSA.
Click here to learn more
In most cases when an employer submits to E-Verify, E-Verify responds with “Employment Authorized” within seconds. When this happens, the E-Verify process is complete. In Fountain, you will immediately see theE-Verify Status Label change from blue to green and it will say Employment Authorized. You are done if you see this Status Label.
Restart
Let's explore what will happen if we action any of the blue E-Verify Status Labels.
Click the E-Verify: Unconfimred Data Status Label.
Restart
Click Confirm Details.
With any blue E-Verify Status Label, you will also have the option to close the case and resubmit to E-Verify.
Restart
With the Confirm Details Status Label, we will update any requested information and submit back to E-Verify.
Click Confirm.
You are also able to mark the case as a duplicate and resubmit.
Restart
Click the E-Verify: Photo Match Status Label.
Restart
Click Conduct Photo Match.
Restart
You must review the photo and confirm whether or not it matches the photo on the document that the employee submitted.
Click to fill in the photo matches bubble.
You are also able to mark the case as a duplicate and resubmit.
Restart
Click Confirm.
Restart
Click the E-Verify: Scan and Upload Status Label.
Restart
Click Upload Documents.
Restart
Click Browse...
You will be asked to upload a photo for the appropriate document which will be submitted to E-Verify for review.
Restart
Click Browse... again.
Restart
Click Submit.
Restart
Click the E-Verify: Pending Referral Status Label.
Restart
Click Review Case.
Restart
First, we will read the Tentative Nonconfirmation message from E-Verify. Then we will download the Further Action Notion to send to the employee.
Click Download Further Action Notice.
Restart
This is an example of a Further Action Notion that would need to be sent to the employee. Be sure they understand why they are receiving this notice and the options they have to resolve or decline resolution.
Restart
Once the employee informs you of the action they plan to take or if you determine the information orginally submitted was not correct, you will select the appropriate reason at the bottom of the screen.
Click to fill in the first bubble.
Restart
Click Submit.
Restart
The E-Verify Status Label has changed to Referred as the employee completes their action.
Please note: You may need to work with your Fountain Customer Success team member to escalate some issues through the E-Verify website directly.
You're all done with this Interactive Walkthrough!
Start over
If you are submitting the I-9 Form to E-Verify late, you will be asked to select a reason for delay in the dropdown.