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Critical Thinking Exercise

Brigitte Hoffman

Created on September 20, 2023

Patient-centered communication Theory

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Transcript

patient centered care

brigitte Hoffman

'Medical errors are the third-leading cause of death after heart disease and cancer.'

(McMains 2015)

98,000

250,000

Patients

Patients

Successful communication is essential for Patient-Centered Care

Structuation Theory Safety Culture is looked at as a CLINICIAN'S actions and HOSPITAL STRUCTUREs. Healthcare team members share safety values through communication. they act upon these through their practice. OVER TIME these safety habits become the hospital's safety culture system. this theory "constrains and enables the actions of the members in terms of patient safety." (Groves 2011). This structurational idea reveals multiple opportunities for safety culture improvement.

Structuration vs. Patient-centered Theory

Patient-centered Care: Collaborative, coordinated, and accessible

Patient: Values, beliefs, tradition

Patiet

Agency:Human behavior: or action

Structure: Rules, resources, policies, and procedures

Structure

Agency

Structuration Theory

Knowledge

Listen

Connection

Trust

patient

Clinician

Patient Rounding Tools

Reviewing and acknowledging physician orders

After-Visit Summary

‘Patient-centered care allows for clinician growth in communication when patient care mistakes are made’

A perfect conclusion

References

2016 Medical Errors

In 2016 an estimated amount of individuals die of preventable medical errors each year. (McMains 2015)

1999 Medical Errors

In 1999, the estimated number of individuals who die each year in the U.S. from preventable mistakes (Malhotra 2014)