MÓDULO DIDÁCTICO HISTORIA

Filosopher:

Willian Edwards Deming.

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CONTRIBUTIONS TO QUALITY

ORIGIN

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ACADEMIC PREPARATION

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WORK EXPERIENCE

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Origin

William Edwards Deming Born on October 14, 1900 in Sioux City, Iowa, United States, he was a renowned American statistician, professor and business consultant. His father, a struggling lawyer, lost a lawsuit in Powell, forcing Deming's family to move to Powell when he was 7 years old.

Academic experience

Deming moved to Laramie in 1917 to begin studying at the University of Wyoming. There he pursued a degree in electrical engineering, which he completed in 1921.Deming continued his education with a master's degree in physics and mathematics from the University of Colorado. Then, in 1928, he received his doctorate in Physics from the prestigious Yale University. His thesis was entitled "A Possible Explanation of the Packing Effect of Helium".

Work experience

Work in the United States Department of Agriculture: In the 1930s, I collaborate with the manufacturing industry in the 1940s,

In summary, Deming's work experience ranged from his work at the U.S. Department of Agriculture to his collaboration with the manufacturing industry and his impact on the rebuilding of Japanese industry.

Worked in Japan in the 1950s where he was invited by the Japanese government to help rebuild the manufacturing industry.

Contributions to quality

14 principles of deming

8. Eliminate fear at work. 9. Break down barriers between departments. 10. Eliminate numerical targets for the workforce. 11. Eliminate obstacles to job satisfaction. 12. Promotes education and self-development. 13. Encourages fact-based decision making. 14. Create a culture of cooperation and continuous improvement.

1. Proof of purpose. 2. Adopt a new philosophy. 3. Not just inspections, improve quality from the beginning. 4. Stop depending on mass inspection. 5. Constantly improve and look for solutions. 6. Train your employees. 7. Cooperative leadership instead of supervision.

Contributions to quality

PDCA Cycle

Variability reduction

Deming developed the PDCA continuous improvement cycle, also known as the Deming cycle, which became a fundamental approach to quality management. This cycle is used to plan, implement, monitor and constantly improve processes.

Deming emphasized the importance of reducing variability in production processes and focusing on problem prevention rather than subsequent inspection.

Contributions to quality

Statistical Process Control (SPC)

Leadership and commitment of senior management

Customer Focus

Promovió el uso de herramientas estadísticas para controlar y mejorar los procesos, lo que ayudó a identificar y corregir problemas de calidad de manera más efectiva.

Deming hizo hincapié en la importancia de entender las necesidades y expectativas del cliente y diseñar productos y servicios que satisfagan esas demandas.

Argumentó que la alta dirección debe liderar el esfuerzo por la calidad y comprometerse activamente en la mejora continua.

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