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PAYMENT PROCESSING

Valeria Mendez

Created on September 13, 2023

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Transcript

01

Inform of $7.95 fee

After providing with Payment Methods disclosure, inform there is a $7.95 fee to process the payment with an agent

02

Confirm Payment Method

Confirm if payment is done using a debit or a checking account

When using debit card

03

  • Aks for card number or last 4 digits
  • Ask name on card, if does not match, ask if customer is authorized user
  • Ask for expiration date
  • Ask for billing zip code

04

When using checking account

  • Ask for routing number if adding new account
  • Ask for name of account holder
  • Select correct account type
  • Ask for account number or last 4 digits

ACI PAYMENT PROCESS

05

Finish payment

  • Confirm amount and ask for authorization
  • Provide confirmation number if required