SHOPPING: LESSON PLAN

SHOPPING PRESENTATION

Watch the video and discuss with a partner what's happening

Here's some questions that can help you

• Where are they?
• What are they doing?
• What are they looking for?
• Why are they buying clothes?
• ..........

Look at the video again and write down useful expression that are used while shopping

useful expressions

• I'll take it. / I'll take this.
• Have you got this in a medium?
• How would you like to pay?
• I'll pay by cash/card
• Here's your change.
• Would you like to try it on?

• Would you like any help?
• I'm just looking.
• Could I try this on please?
• What do you think?
• Could I try a smaller size?
• Can I get a refund?

can you think of other phrases?

Watch the video and write down new shopping phrases

Role PLAY

Work in pairs to make up short conversations between salespeople and customers.One student is a salesclerk. The other one is a customer. Then change roles to have another conversation. Present them to the class.

WITH A PARTNER ANSWER THE FOLLOWING QUESTIONS

• Have you ever bought anything online?
• What kind of problems do you face while shopping online?
• Do you prefer to do online shopping or in-store/ offline shopping? Why?
• Is online shopping better than offline/in-store? Why?
• Is the future of shopping online or offline?
• Why is it cheaper to buy online than in-store?

Put the words and phrases, in the list, in the appropriate column.

OFFLINE

delivery - shopping assistant - checkout - out of stock - on sale – discount - order - shopping cart - return - search engine - bargain - aisle - queue - changing room - shipping cost.

ONLINE

BOTH

DEBATE

VS

ONLINE SHOPPING

OFFLINE SHOPPING

IN STORE

ONLINE

1. Tangible goods
2. Personal interactions
3. Avoid shipping costs

1. Available 24/7
2. Convenient, do not need to travel
3. Discounts are often offered

VS

EXTRA ACTIVITY: BARGAIN

Listen to a conversation between a salesclerk and a customer. They are talking about the prices.

Complete the conversation with what you hear on the recording.

Salesgirl: Sorry, ma’am. I'm afraid I can't. ____________________. Customer: Well, do you have a size 36? Salesgirl: Here you are. The fitting room is just over there. By the way, ma’am, this is the last one in that size. Customer: Oh, I look terrible in yellow. Salesgirl: ____________________. Customer: No, brown is even worse for me. Thank you all the same. Salesgirl: Not at all. Come again. See you.

Salesgirl: Good morning, madam. ____________________. Customer: Well, can you tell me which items ____________________. Salesgirl: Look, these cashmere cardigans __________. The discount will last for a week until next Wednesday. Customer: What's the price for this yellow one? Salesgirl: The original price was 1000 yuan and __________. That's 900 Customer: Could you come down a bit more?

Group work

Interview each other with the following questions, or you can find some questions for yourselves. Then present your interview to the class. a) What are some of the methods that shops often use to push sales? What's your opinion on them? b) Do you think it saves money to buy things on sale? c) What are the advantages and disadvantages of buying things on sale? d) Do you ever use discount coupons from newspapers or magazines? What are the advantages and disadvantages of using coupons? e) Is it normal to bargain in your country?

thanks!