Restaurant: your map
Our guest expect nothing less than exceptional service and an unforgettable experience.
Restaurants are connected to several departments such as kitchen, economat, dishwashing area, mini-club, laundry
GMs
Related department
Restaurant
Restaurants are one of our clients’ pleasure spaces where we offer pure moments of happiness throughout the day.
Let's know yourself to develop the perfect balance of hospitality know-how and soft skills
Equipments are designed to make the day-to-day running that little bit easier
Skills to develop
Equipment
Restaurant: our GMs
How to use it?
1. Use these resources to support your explanation 2. Organiez role play to help your people feel more confident in front of a clientIf you need some ideas, cliuck the button
WELCOMING GESTURE
To master the welcoming gesture: standing, moving, open gaze, open palms
Multicultural kit
To deal better with diversity!
To discover the pillars (KISS) of the relationship with G.M.
KISS - Experience MAKERS
To understand the importance of having a sense of aesthetics, a taste for detail, the ability to make ordinary things extraordinary, to add value to ourselves and ourselves, to be elegant in our attitude and our words.
GROOMING
Welcome international GM
To know how to welcome our guests from multiple nationalities
Here you can put an important title
Did you know? Windows allow you to add more extensive content. You can enrich your genially by including PDFs, videos, text ...
Here you can put an important title
With this feature ... You can add additional content that will excite your audience’s brains: videos, images, links, interactivity ... Whatever you like!
Here you can put an important title
Did you know? In Genially you’ll find more than 1,000 templates that are all ready for you to enter your content and customize, and that will help you tell your stories.
Role play
Pair activity - 60' Each group select 1 situation and play in front of the group - Collaborative feedback Situation 1 & 2 - Welcoming a guest for lunch / for diner Debriefing: importance of professional words, positive, committed and warm tone, body language (straight, head high, feet anchored to the ground, arms open and visible) - show that you are available to welcome the guest Situation 3 - Welcoming a guest speaking another language Debriefing: importance of professional words, positive, committed and warm tone, body language (straight, head high, feet anchored to the ground, arms open and visible) - Adapt language (English) to make it easier for the client to understand Better if you know how to say hello in the target language
Here you can put an important title
Did you know? We retain 42% more information when the content has movement. It may be the most effective resource for capturing your audience’s attention.
Here you can put an important title
Tip: Interactivity is the key to capturing the interest and attention of your audience. A genially is interactive because your audience explores and engages with it.
map restaurant
Emilie Chavanon
Created on August 22, 2023
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Transcript
Restaurant: your map
Our guest expect nothing less than exceptional service and an unforgettable experience.
Restaurants are connected to several departments such as kitchen, economat, dishwashing area, mini-club, laundry
GMs
Related department
Restaurant
Restaurants are one of our clients’ pleasure spaces where we offer pure moments of happiness throughout the day.
Let's know yourself to develop the perfect balance of hospitality know-how and soft skills
Equipments are designed to make the day-to-day running that little bit easier
Skills to develop
Equipment
Restaurant: our GMs
How to use it?
1. Use these resources to support your explanation 2. Organiez role play to help your people feel more confident in front of a clientIf you need some ideas, cliuck the button
WELCOMING GESTURE
To master the welcoming gesture: standing, moving, open gaze, open palms
Multicultural kit
To deal better with diversity!
To discover the pillars (KISS) of the relationship with G.M.
KISS - Experience MAKERS
To understand the importance of having a sense of aesthetics, a taste for detail, the ability to make ordinary things extraordinary, to add value to ourselves and ourselves, to be elegant in our attitude and our words.
GROOMING
Welcome international GM
To know how to welcome our guests from multiple nationalities
Here you can put an important title
Did you know? Windows allow you to add more extensive content. You can enrich your genially by including PDFs, videos, text ...
Here you can put an important title
With this feature ... You can add additional content that will excite your audience’s brains: videos, images, links, interactivity ... Whatever you like!
Here you can put an important title
Did you know? In Genially you’ll find more than 1,000 templates that are all ready for you to enter your content and customize, and that will help you tell your stories.
Role play
Pair activity - 60' Each group select 1 situation and play in front of the group - Collaborative feedback Situation 1 & 2 - Welcoming a guest for lunch / for diner Debriefing: importance of professional words, positive, committed and warm tone, body language (straight, head high, feet anchored to the ground, arms open and visible) - show that you are available to welcome the guest Situation 3 - Welcoming a guest speaking another language Debriefing: importance of professional words, positive, committed and warm tone, body language (straight, head high, feet anchored to the ground, arms open and visible) - Adapt language (English) to make it easier for the client to understand Better if you know how to say hello in the target language
Here you can put an important title
Did you know? We retain 42% more information when the content has movement. It may be the most effective resource for capturing your audience’s attention.
Here you can put an important title
Tip: Interactivity is the key to capturing the interest and attention of your audience. A genially is interactive because your audience explores and engages with it.