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Exit Form

Karen Talagtag

Created on August 21, 2023

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Transcript

Exit Form Report

October 2023

SUMMARY

OCTOBER

REASON

ROOT CAUSE

6.84

6.83

Average rating for VA overall experience

Average rating for value

out of 10

out of 10

7.55

6.37

Average rating for return

Average rating for recommend

out of 10

out of 10

RELATIONSHIP WITH MANAGER

WHAT WOULD YOU CHANGE ABOUT YOUR JOB?

did we provide the right tools?

did we provide the right TRAINING?

DID WE PROVIDE THE RIGHT TRAINING?

Verbatim

"20 videos to watch for training it's not training and also in a short matter of time. Somebody with the full knowledge in personal injury if that's the case should be giving the training "

"Making it more extensive (I elaborated on this in a previous question above), how to deal with difficult/busy bosses would be a great addition to the training and especially, depending on the position, really wage time well, e.g. how much does an intake specialist needs VS a legal assistant or paralegal"

Map

60.37%

WHAT WE COULD'VE DONE

COMPANY CULTURE

BEST

LEAST

ISSUES OR COMMENTS TO RAISE

ROLE/POSITION

CLIENT

TENURE

INTERNAL

EXTERNAL

Thank You!