JUEGO DE MESA OLIMPIADAS

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GOAL

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players

CAR

Roll the dice and get the goal. Good luck!

BOARD GAME MOBILITY ADVISOR

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CAMPER

EXIT

answer the questions in order to be the best mobility advisor

VAN

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MOTORBIKE

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Does the Ok Premium cover always avoid the excess?

a) False

b) True

IN CASE A CUSTOMER BOOKS A VEHICLE THROUGH OTA AND DOESN'T HAVE THE DRIVING LICENCE, COULD THE CLIENT ADD A SECOND DRIVER TO OK MOBILITY CREATES THE CONTRACT?

a) False

b) True

WHICH CARD IS ACCEPT FOR THE EXCESS?

a) AMEX, Mastercard, Maestro and VISA debit

b) Credit prepaid

c) AMEX, Mastercard and VISA credit

which option does mean nine seaters vehicles?

a) FMMS, FMAS, FLMS, FLAS and FMMP

b) SMHP, STAP and STMP

c) VMMS, VMAP and VMMP

according to the good practices, select the INcorrect one

a) OK Mobility is committed to the environment

b) We base our relationship on respect

c) Our priority is giving and excellent service to out customers

What is the meaning of the first 's' of ssms?

a) Small vehicle

b) SUV vehicle

c) Standard vehicle

WHEN SHOULD WE BLOCK THE BAIL?

a) We should block the bail although the customer adds OK Premium Cover

b) We block the bail if the customer doesn't add protection and just leaves an excess of damages

c) We block the bail depending on the category of the vehicle

select the correct one

a) Customer can rent cars, scooters, camper vans, cargo vans, yatchs and nanocars

b) Customer can rent cars, scooters, camper vans and cargo vans

c) Customer can rent cars, scooters and cargo vans

what documentation is necessary to rent a vehicle?

a) ID or passport and driving licence, and just the second driver's licence

b) ID or passports and driving licences of both drivers

select the correct option

a) There are some stores called City Center offices in OK Mobility

b) There are some in airport, off airport and downtown stores in OK Mobility

c) There are some downtowns offices in OK Mobility

Where is the logistic center ok village?

a) Palma

b) Calonge

c) Madrid

What category does refers to a luxury vehicle?

a) SSAP

b) SLAP

c) SLAX

what cards do we accept for sales?

a) We accept debit and credit cards under the name of one of the drivers

b) We accept just debit cards. A different person can use his or her card to pay

c) We accept credit, debit and prepaid cards under the name of the drivers

what kind of vehicle can be driven if the customer has a driving licence type 'b' and his experience is for 6 months?

a) Camper and van

b) Motorbike

c) Car and tricycle

How many days can the customer rent a vehicle trought the OTA?

a) There is no limit of days to a rent a car

b) The minimun period is for one day and the maximum period if 30 days

c) Customer can rent the vehicle up to 30 days althoug they can call to our contact center and extend the contract

which category does belong to a camper?

a) CXAP

b) KSAS

c) A4AS

What IS INCLUDED IN A RESERVATION ?

a) Rate, insurance, premium coverage and unlimeted/limited kilometres

b) Rate and petrol

c) Rate, insurance and unlimeted/limited kilometres

WHAT IS OK PREMIUM COVER?

a) Full insurance

b) Protection for some damages

c) Protection for some categories of vehicles

select the correct sentence

a) Staff has access to sharepoint where everybody can find useful resources and share information

b) Sharepoint is a place in the store where staff can drink, eat and have break time

select one corporate value of ok mobility

a) Innovation

b) Sales spirit

c) Team work

which CODE DOES NOT BELONG TO A VEHICLE?

a) RXAS

b) KXAS

c) CMMS

select the correct sentence

a) OK Premium Cover avoids the excess excepting Group 4 premium vehicles

b) The service of assistance on road is incluided in the OPC and the customers don't pay anything if they use it

c) Tyres and wheels protection avoid the excess if the customer adds the assistance on road protection too

d) If the customer adds the assistance on road protection it isn't necessary blocking the deposit of the excess

which category means electric vehicle?

a) EMAS, EMMS and KXMS

b) BMA2 and RMA2

c) SMHP

d) EMEP, SXEP and BME2

select the incorrect sentence

a) I should offer upselling giving the price per day

b) Customer must add 'International supplement' en case of he or she goes abroad

c) OK Premium cover protects the bodywork, tyres and glass

which country is there al least one ok mobility store?

a) Belgium

b) Serbia

c) The United Kingdom