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Landesk Remote Control
David Aguilar
Created on August 15, 2023
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Transcript
Landesk Remote Control
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Landesk
Used to connect and control Remote the user “Workstation”There are three possibilities to launch “LANDesk Remote Control”
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AST
You can start remote control using AST, search Host Name in AST and then if it is online it will let you start Remote sessions by clicking the Remote IconThen it will ask for you Admin Credentials
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From Citrix web
You can Launch Landesk Remote Control using Citrix web
+ Info
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LANDesk Remote Control
Either if you started Landesk by AST, Citrix it will ask you for your admin credentials.
+ Info
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CHROME browser
Using Chrome as an alternative for Remote Control is common when Ladensk shows failure or slow performance
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Citrix
Remember that if you are using Ctrix on the Web, always use your admin credentials and preferly on Chrome.
Citrx Web Site
Notice that when you loggin it will show you ADM (Administrator)