Diagram for bill cycle

Low Risk

This is the collection path for customer with Lowrisk profile

Day 1 Start of Bill Cycle

Day 41st Invoice

Day 23 Due Date

Day 27 Late Payment Fee

Day 402nd Delinquency Notice

Day 34

• 2nd Invoice
• Late Payment Fee if applies

Day 30 Bill Cycle Closes

Day 35 1st Delinquency Notification

Day 45 3rd Delinquency Notice

Day 494th Delinquency Notice

Day 54

• Pre- Suspension Notice
• Max Payment Arrangement

Day 55 Suspension

Day 61 Last Bill will be generated including installments on Acc.

Day 59Final Cancellation Notice

60 Day

• Cancellation
• Bill Cycle End

Medium Risk

This is the collection path for customer with Medium risk profile

Day 41st Invoice

Day 1 Start of Bill Cycle

Day 23 Due Date

Day 27 Late Payment Fee

Day 34

• 2nd Invoice
• Late Payment Fee if applies

Day 351st Delinquency Notification

Day 402nd Delinquency Notice

Day 30 Bill Cycle Closes

Day 49

• Pre- Suspension Notice
• Max Payment Arrangement

Day 50 Suspension

Day 453rd Delinquency Notice

Day 55 Pre Cancellation (SMS-Email)

Day 61 Last Bill will be generated including installments on Acc.

60 Day Bill Cycle End

Day 59 2nd and Final Cancellation Notice

High Risk

This is the collection path for customer with high risk profile

Day 1 Start of Bill Cycle

Day 41st Invoice

Day 23 Due Date

Day 18 Due Date notification

Day 27 Late Payment Fee

Day 34

• 2nd Invoice
• Late Payment Fee

(included on invoice if applies)

Day 39

• Pre- Suspension Notice
• Max Payment Arrangement

Day 35 1st Delinquency Not.

Day 30 Bill Cycle Closes

Day 40 Suspension

Day 49Pre- Cancellation Last Notice

Day 45 Pre- Cancellation (SMS-Email)

Day 50Cancellation

Day 61 Last Bill will be generated including installments on Acc.

Day 60End of Bill Cycle