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PYRAMID OF NEEDS
Yasmine Gharbi
Created on August 4, 2023
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Transcript
Tier 3 makes strategic decisions to handle the incident, given its catastrophic consequences
Tier 2 initialy handles it and escalate it to Tier 3 in case it requires specilaized expertise
Tier 1 initially analyse it and escalate it to tier 2 for deep analysis investigation and resolution.
Tier 1 resolves the incident independently following standard operating procedures and documented guidelines.
Tier 1 SOC Analyst
Tier 1 or 2 SOC Analyst
Tier 2 or 3 SOC Analyst
Criticial
High Severity
Medium Severity
Low Severity
Escalation
Tier 3 SOC Analyst
Incident Severity pyramid
pyramid
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Got an idea?
Bring it to life with an interactive window
Create a new layer with all the Genially features.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
- Activate and surprise your audience.
Got an idea?
Bring it to life with an interactive window
Create a new layer with all the Genially features.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
- Activate and surprise your audience.
Got an idea?
Bring it to life with an interactive window
Create a new layer with all the Genially features.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
- Activate and surprise your audience.
Got an idea?
Bring it to life with an interactive window
Create a new layer with all the Genially features.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
- Activate and surprise your audience.
Got an idea?
Bring it to life with an interactive window
Create a new layer with all the Genially features.
- Generate experiences with your content.
- It’s got the Wow effect. Very Wow.
- Make sure your audience remembers the message.
- Activate and surprise your audience.