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Benchmarking

South Florida - Prospects

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Health Insurance

Benchmarking Florida - Prospects

Health Insurance in Florida

Nick Zaffiris

Position: CEO FloridaCompany: United HealthCare Services Contact Phone:

Profile: Nicholas (Nick) J. Zaffiris is the CEO of UnitedHealthcare Florida markets. He is responsible for delivering affordable, quality-based health programs to employers and members and is in charge of the operations and commercial business performance in Florida. Nick joined UnitedHealthcare in June of 2007 as the Vice President of Key Accounts for the South Florida Health Plan, where he was responsible for the sales and retention of the mid-market employer accounts in his region.

United Health care

Helping people live healthier lives and helping make the health system work better for everyone.

Industry: Health InsuranceCompany size : Over 250,000 employees ( )Headquaters: Minneapolis, MN Type: Specialties: Health Care, Wellness and Health Management, Retiree Solutions, and Information Technology

https://www.unitedhealthgroup.com/

Opportunities / Solutions

Yet to be determined, they work with Medicare Plan C.

Products/Services

Medicare Advantage plans Medicaid plans Individual and family health insurance plans Dental insurance plans Vision insurance plans Life insurance plans Prescription drug plans Health and wellness resources

50 states / Nationwide

Network/Counties

Established

Founded in 1977

https://www.linkedin.com/company/unitedhealth-group/

Company linkedin profile

UnitedHealthcare

Hospitals, clinics, and community health centers.

Clients/Partners

Services Access via

Telephone, online and United Healthcare app.

Medicare Advantage plans, Medicaid plans, Individual and family health insurance plans, Dental insurance plans, Vision insurance plans, Life insurance plans, Prescription drug plans, Health and wellness resources.

Product/Service details

Main business Opportunities

Caraline Coats

Position: Regional President, Florida HumanaCompany: Humana Contact phone: +1 305-698- 3100

Profile : Caraline Coats, a 14-year Humana veteran, will lead Humana’s South Florida Medicare market and report to Alan Stewart, Humana Senior Vice President and Southeast Division Leader. As South Florida Medicare President, Coats is responsible for developing and expanding Humana’s Medicare business in the 11-county South Florida region, including Broward, Miami-Dade and Palm Beach counties, and the Treasure Coast.

Humana

Humana is a health insurance company that offers a variety of services and solutions to individuals, families, and businesses.

Industry : Health Insurance CompanyCompany size : Over 30,000 employees ( )Headquaters: Louisville, Kentucky Type: Specialties:

https://www.humana.com/

Plan C Medicare insurance

Opportunities / Solutions

Health insurance /Individual and family. Medicare Advantage, Medicaid.

Products/Services

50 states / Nationwide and the District of Columbia

Network/Counties

Established

Founded in 1961

https://www.linkedin.com/company/humana/

PCompany linkedin profile

Humana

The Centers for Medicare & Medicaid Services (CMS). The Florida Agency for Health Care Administration (AHCA). Local hospitals and health care providers . Businesses.

Clients/Partners

Telephone and mobile app

Services access via

Health insurance: Humana offers a variety of health insurance plans, including Medicare Advantage plans, Medicaid plans, and individual and family health insurance plans. Medicare: Humana is a Medicare-approved provider. They offer a variety of Medicare Advantage plans, as well as prescription drug plans and Medigap plans. Medicaid: Humana is a Medicaid-approved provider. They offer a variety of Medicaid plans, as well as managed long-term care plans. Behavioral health: Humana offers a variety of behavioral health services, including mental health and substance abuse treatment. Vision: Humana offers vision insurance plans that cover eye exams, glasses, and contact lenses. Dental: Humana offers dental insurance plans that cover dental exams, cleanings, fillings, and other dental services.

Product/Service details

Humana's main business struggle is to attract and retain members. The health insurance market is very competitive, and there are many other health insurance companies offering plans in the United States.

Main business Opportunities

Patrick Geraghty

Position: CEO Company: Florida Blue Contact phone: 1-877-352-5830

Profile: He is a health care executive, Florida business leader, and board member of non-profits and business organizations focused on helping people and communities achieve better health. He believes everyone deserves affordable, quality health care. As president and CEO of mission-driven GuideWell Mutual Holding Corporation and Florida Blue, He works closely with him team, communities and business leaders throughout the state and country to find better ways to bring more affordable and quality health solutions to everyone.

Blue Cross and Blue Shield of Florida, Inc. DBA Florida Blue

Your local Blue Cross Blue Shield health partner.

Industry : Wellness and Fitness ServicesCompany size : 5,000-10,000 employees ( )Headquaters: Jacksonville, Florida. Type: Non profit Specialties: Health Insurance, Health and Wellness, Health Solutions, Health Innovation.

http://www.floridablue.com

1.-SilverSneakers is an innovative wellbeing free of charge improvement program that helps older adults stay physically active and socially engaged. 2.-60 hours of help around the house for things like light housekeeping, grocery shopping, and meal preparation 3.- Support services to help you schedule appointments, provide transportation, or explain your benefits.

Opportunities / Solutions

Individual and family health insurance plans: health insurance coverage, including prescription drugs, preventive care, and hospital stays.

Products/Services

Network/counties

Florida Over 4 MM members

Established

Founded 1986

Company linkedin profile

https://www.linkedin.com/company/florida-blue/

Blue Cross and Blue Shield of Florida, Inc. DBA Florida Blue

The Centers for Medicare & Medicaid Services (CMS), The Florida Agency for Health Care Administration (AHCA), Florida Blue is a Medicaid-approved health insurance company, Local hospitals and health care providers, Businesses/employees.

Clients/Partners

Service access via.

Telephone 24/7 service, online tools

Individual and family health insurance plans: health insurance coverage, including prescription drugs, preventive care, and hospital stays.Medicare Advantage plans: These plans offer comprehensive health insurance coverage to seniors who are enrolled in Medicare. Medicaid plans: These plans offer health insurance coverage to low-income individuals and families.

Product/services details

Medicare Advantage plans: These plans offer comprehensive health insurance coverage to seniors who are enrolled in Medicare. Medicaid plans: These plans offer health insurance coverage to low-income individuals and families.

Main business Opportunities

Jennifer A. Sweet

Position: CEOCompany: Aetna Contact phone: 1-855-335-1407

Profile: Jennifer Sweet, based in Tampa, FL, US, is currently a Chief Executive Officer at Aetna Better Health of Florida, a CVS Health Company, bringing experience from previous roles at PopHealthCare, a GuideWell Company, Florida Blue, a GuideWell Company, Integral Health Plan Inc. and Integral Health Plan Inc (under Aetna management 2010-2013). Jennifer Sweet holds a 2014 - 2015 Executive MBA, Health Sector Management & Policy @ University of Miami - School of Business. With a robust skill set that includes Access, HIPAA, Health Insurance, Healthcare, Healthcare Consulting and more.

Aetna, a CVS Health Company

Building a healthier world by making health care easy, affordable and all about you. Because Healthier Happens Together (TM)

Industry : Wellness and Fitness ServicesCompany size :10,001 + employees (+50,000)Headquaters: Hartford , Connecticut Type: Public Company

https://www.aetna.com/index.html

1.- Nurse line 24/7 2.- Meals Services ( Independent Living Systems) could be a direct competitor for ADDIUVA 3.- Assistance 24/7 https://www.lifestation.com/(competitor for ADDIUVA) 4.-Resources For Living® With one phone call, members can get help finding local services and programs, beyond what’s covered by plan benefits 5.-Telehealth*

Opportunities/ Solutions

Consumer Health, Accountable Care, Health Care Innovation.

Products/Services

Network/counties

50 states / Nationwide

Established

Founded in 1853.

Company linkedIn profile.

https://www.linkedin.com/company/aetna/

Aetna, a CVS Health Company

Individual and family health insurance, Medicaid, Medicare Advantage, Small business health insurance, Virtual health Plans.

Clients/Partners

Services access via

Telephone and social media

Individual & family health insurance plans: These plans offer comprehensive health insurance coverage, including prescription drugs, preventive care, and hospital stays.Medicare Advantage plans: These plans offer comprehensive health insurance coverage to seniors who are enrolled in Medicare. Medicaid plans: These plans offer health insurance coverage to low-income individuals and families. Small business health insurance plans: These plans offer health insurance coverage to small businesses.

product/services details

Aetna's main business struggle is to attract and retain members. The health insurance market is very competitive, and there are many other health insurance companies offering plans in the United States.

Main business Opportunities

Hector Hernandez

Position: Director Company: Health Sun Contact phone: 305-448-8100

Profile: Founded in 2005, HealthSun is a local Medicare Managed Care Organization with administrative offices located in Miami, Florida. Serving more than 50,000 members in Dade, Broward and Palm Beach Counties, HealthSun is one of the fastest growing health plans in South Florida. Additionally, HealthSun has received an overall CMS Star Rating of 5 out of 5 Stars for 2018, 2019, 2020 and 2021. Our valued members are serviced through our extensive provider network and dedicated professionals. As a local plan, we recognize the healthcare needs of our community and strive to provide our members with only the best service and experience possible.

HealthSun

HealthSun is a Medicare Managed Care Organization (MCO) that offers a variety of health care plans to seniors in South Florida.

Industry : Hospital and Health careCompany size : 500-1,000 employees ( )Headquaters: Blue Bell, Pennsylvania Type: Specialties:

http://www.healthsun.com

Does not have plan C coverage, there are opportunities in the transport service provided.

Opportunities/ Solutions

Medicare Advantage plans, Medicaid plans, Special Needs Plans/specialized health care coverage .

Products/Services

Dade, Broward, and Palm Beach Counties in Florida. Network over 25,000 providers, including doctors, hospitals, and pharmacies, and 50,000 members.

Network/counties

Established

Founded 2005

Company linkedin profile

https://www.linkedin.com/company/healthsun-health-plans-inc/

HealthSun

Clients: seniors . Their partners include: The Centers for Medicare & Medicaid Services (CMS) The Florida Agency for Health Care Administration (AHCA) Local hospitals and health care providers

Clients/Partners

Services access via

Telefono, mobile App, portal en línea.

Medicare Advantage plans: These plans offer comprehensive health care coverage, including prescription drugs, preventive care, and hospital stays. Medicaid plans: These plans offer health care coverage to low-income individuals and families. Special Needs Plans: These plans offer specialized health care coverage to individuals with complex medical needs.

Products /services details

HealthSun's main business struggle is to attract and retain members. The Medicare and Medicaid markets are very competitive, and there are many other MCOs offering plans in South Florida.

Main business Opportunities

Ernest Jenkins

Position: Vice President of SalesCompany: Cigna Healthcare Email: ernestjenkinsjr@gmail.com

Profile: Ernest Jenkins, based in Fort Lauderdale, FL, US, is currently a Vice President of Sales at Cigna Healthcare at Cigna, bringing experience from previous roles at Cigna, United Health Care, Benelogic and Aon Consulting. Ernest Jenkins holds a 1998 - 2000 MBA in Business @ Wilmington University. With a robust skill set that includes Health Insurance, Insurance, Account Management, Brokers, Employee Benefits and more, Ernest Jenkins contributes valuable insights to the industry.

Cigna Healthcare

Industry: Managed Healthcare and InsuranceCompany size : Over 68,000 employeesHeadquaters: Bloomfield, Connecticut, USA Type: Public Company Specialties: Health insurance plans, including medical, dental, vision, behavioral health, and pharmacy benefits management

https://www.cigna.com/

Yet to be determined

Opportunities / Solutions

Medical Insurance, behavioral health and wellness programs, dental and vision insurance, supplemental health solutions, health savings accounts (HSAs) and spending accounts (FSAs)

Products/Services

Cigna offers national coverage

Network/Counties

Established

Founded in 1982

https://www.linkedin.com/company/cignahealthcare/

Company linkedin profile

Cigna Group serves a dual role, catering to both individual consumers and businesses. Individuals and families can enroll in Cigna's health insurance plans, while businesses partner with Cigna to offer health benefits to their employees.

Clients/Partners

Services access via

Telephone, whatsapp, social media, mobile app,

Lawrence Schreiber

Position: Board MemberCompany: AV Med

Profile: An accomplished healthcare executive with a skill set uniquely attuned to the rapidly changing national, regional and local healthcare marketplace, Larry Schreiber is the President and CEO of SantaFe Healthcare. In his roles he has responsibility and accountability for the strategic, organizational and overall performance of SantaFe Healthcare and its Affiliates. A Certified Employee Benefits Specialist (CEBS) and strategic leader, Schreiber brings 30 years of experience to each challenge he tackles. He believes the best health care is focused on provider collaborations that help people to get and stay healthy.

AV MED

Opportunities / Solutions

Yet to be determined

Medicare Advantage plans (combining Parts A & B with prescription drug coverage).

Products/Services

Yes, AvMed specializes in Medicare Advantage plans.

Medicare Advantage Plans

Focuses on Florida with limited availability in other states.

Locations & Service Areas

Miami, Florida (Founded in 1949).

Headquarters

Clients

Primarily seniors eligible for Medicare.

Not publicly available, but AvMed is a leading Medicare Advantage provider in Florida.

Operational Numbers

Competition in the Medicare Advantage market, attracting and retaining members.

Business Struggles

AvMed offers online tools for members to manage their plans and access health information.

Technology Usage

https://www.avmed.org

Efrain Duarte

Position: Chief Executive OfficerCompany: Solis Health Plans Email: eduarte@solishealthplans.com

Profile: He is a distinguished leader and Doctor in medicine who harnesses over 17 years of valuable experience in leading healthcare organizations such as Simply, Better Health, Clear Health Alliance, Amerigroup, and HealthSun. Duarte studied Business Administration from the Universidad Galileo de Guatemala and received a Doctorate in Medicine from Universidad Mariano Galvez de Guatemala. He has proven that he is effective in driving cost-efficient results, statewide expansions, membership retention strategies. He has spearheaded the development of new product offerings and generated operational efficiencies by prioritizing interpersonal relationships.

Solis Health Plans

Offers Medicare Advantage plans with a focus on serving local communities.

Services & Solutions

Yes, Solis plans are currently limited to select counties in Florida.

Florida Availability

Yes, Solis specializes in Medicare Advantage plans.

Medicare Advantage Plans

Operates in Miami-Dade, Broward, Palm Beach, Hillsborough, Pinellas, and Polk counties in Florida.

Locations & Service Areas

Doral, Florida (Founded in 2016).

Headquarters

Clients

Primarily seniors eligible for Medicare residing in their service areas.

Specific figures not publicly available, but Solis is a growing company in the Florida Medicare Advantage market.

Operational Numbers

Expanding into new counties within Florida and competing with established players.

Business Struggles

Solis offers online tools for members to find providers, manage their plans, and access health information. They also leverage telehealth services.

Technology Usage

https://www.solishealthplans.com/

Dunia Grijalba

Position: Market President, Florida. Company: Devoted Health Email: dgrijalba@devoted.com

Profile: 10+ years with a national provider group advocating for access to care for over 100k seniors. Previous healthcare experience at national payers. She worked at Avisena managing and analyzing the revenue of physician groups to improve efficiencies and maximize profitability. While at Humana she focused on contracting and managing physicians relationships for the Medicare Advantage lines of business.

Devoted Health

Focuses on Medicare Advantage plans with additional benefits like dental, vision, and hearing coverage.

Services & Solutions

Yes, Devoted offers plans in select counties across Florida.

Florida Availability

Yes, Devoted specializes in Medicare Advantage plans.

Medicare Advantage Plans

Operates in specific regions across 14 states. You can check their website for details https://www.devoted.com/search-providers/.

Locations & Service Areas

Waltham, Massachusetts (Founded in 2014).

Headquarters

Clients

Primarily seniors eligible for Medicare.

Specific figures not publicly available, but Devoted is a growing company in the Medicare Advantage market.

Operational Numbers

Competition in the Medicare Advantage market and expanding into new regions.

Business Struggles

Devoted utilizes technology for care coordination, telehealth services, and member engagement through their online portal and mobile app.

Technology Usage

https://www.devoted.com/es/

Connie Vassallo

Position: Director, Network RelationsCompany: Simply Healthcare Plans Phone: 1-844-405-4296

Profile: Extraordinary leader with over 20 years’ experience in the healthcare industry. Hands-on experience leading operations, contracting, network development, program implementations, and growth strategies. In depth knowledge of Commercial, Medicare, Medicaid and Long Term Care.

Simply Healthcare Plans

Offers Medicare Advantage plans and Medicaid coverage for Florida residents.

Services & Solutions

Yes, Simply Healthcare plans are exclusive to the state of Florida.

Florida Availability

Yes, Simply Healthcare provides various Medicare Advantage plans.

Medicare Advantage Plans

Operates solely within Florida.

Locations & Service Areas

Miami, Florida (Founded in 2009).

Headquarters

Clients

Primarily Florida residents eligible for Medicare or Medicaid.

Specific figures not publicly available.

Operational Numbers

Competition within the Florida Medicare and Medicaid markets.

Business Struggles

Offers online tools for members to manage plans, find providers, and access health information.

Technology Usage

https://www.simplyhealthcareplans.com/florida-home/simply.html

Steven Ruiz

Position: PresidentCompany: CarePlus Health Plans Email: sruiz@careplus-hp.com

Profile: Steven Ruiz is a highly experienced professional with 15.6 years of work experience in the Managed Care Industry. He has a strong background in managed care, healthcare management, and Medicare. Currently, he holds the position of Market Vice President at CarePlus HealthPlans, a subsidiary of Humana. With a focus on network development and provider relations, Steven has successfully led teams and implemented healthcare information technology strategies. He is based in the United States and has a proven track record in the healthcare industry.

CarePlus Health Plans

Offers Medicare Advantage plans and Medicaid coverage for Florida residents.

Services & Solutions

Yes, CarePlus operates mainly in South Florida.

Florida Availability

Yes, CarePlus primarily offers Medicare Advantage plans.

Medicare Advantage Plans

Primarily serves Miami-Dade, Broward, and Palm Beach counties in Florida.

Locations & Service Areas

Miami, Florida (Founded in 1994).

Headquarters

Clients

Primarily seniors eligible for Medicare.

Not publicly available.

Operational Numbers

Competition in the Medicare Advantage market, attracting and retaining members.

Business Struggles

CarePlus offers online tools for members to manage their plans and access health information.

Technology Usage

https://www.careplushealthplans.com/

Matthew Hubbard

Position: PresidentCompany: wellcare Email: mhubbard@centene.com

Profile: Matthew Hubbard, based in Tampa, FL, US, is currently a Director at Centene Corporation, bringing experience from previous roles at WellCare Health Plans (Centene's parent company) and IBM. Matthew Hubbard holds a 1994 - 1998 Bachelor of Science - BS in Management Information Systems, General @ Florida State University. With a robust skill set that includes IT Strategy, IT Infrastructure Management, Information Technology, Business Continuity, It Management Software and more, Matthew Hubbard contributes valuable insights to the industry.

WellCare

Manages care through Medicaid, Medicare Advantage, and Medicare Prescription Drug plans.

Services & Solutions

Yes, WellCare plans are available in Florida.

Florida Availability

Yes, WellCare offers a variety of Medicare Advantage plans.

Medicare Advantage Plans

Operates nationwide through a network of healthcare providers.

Locations & Service Areas

Tampa, Florida (Founded in 1980).

Headquarters

Clients

Individuals and families covered by Medicaid and Medicare programs.

Not publicly available, but WellCare serves millions of members.

Operational Numbers

Competition in the healthcare market, managing costs, and evolving government regulations.

Business Struggles

Invests in online member portals, mobile apps, and telehealth services to improve accessibility and member experience.

Technology Usage

https://www.wellcare.com/

Brandon Haushalter

Position: CEOCompany: Doctors HealthCare PlansEmail: bhaushalter@gmail.com

Profile: Brandon Haushalter has a significant work experience in the healthcare industry, particularly in executive roles. Brandon served as the Chief Executive Officer at Doctors HealthCare Plans, Inc. since 2023. Previously, they held the same position at HCA Florida Kendall Hospital from 2016 to 2023 and at Johnston Willis Hospital from 2014 to 2016. Before becoming a CEO, Brandon worked as the Chief Operating Officer at Chippenham Hospital (HCA) from 2012 to 2014. Brandon also served as the Chief Executive Officer at Bluffton Regional Medical Center (Community Health Systems) from 2010 to 2012 and as the Chief Operating Officer at St. Joseph Hospital (Community Health Systems) from 2009 to 2010. Brandon started their career at Trinity Medical Center (Community Health Systems) as the Assistant CEO from 2004 to 2009.

Doctors HealthCare Plans

Manages care through Medicaid, Medicare Advantage, and Medicare Prescription Drug plans.

Services & Solutions

Yes, WellCare plans are available in Florida.

Florida Availability

Yes, WellCare offers a variety of Medicare Advantage plans.

Medicare Advantage Plans

Operates nationwide through a network of healthcare providers.

Locations & Service Areas

Tampa, Florida (Founded in 1980).

Headquarters

Clients

Individuals and families covered by Medicaid and Medicare programs.

Not publicly available, but WellCare serves millions of members.

Operational Numbers

Competition in the healthcare market, managing costs, and evolving government regulations.

Business Struggles

Invests in online member portals, mobile apps, and telehealth services to improve accessibility and member experience.

Technology Usage

https://www.wellcare.com/

Diego Atienza

Position: Director of Provider RelationsCompany: Leon Medical CenterEmail:

Profile: Direct and oversee the development of Leon Medical Centers Provider Network. Responsible for the management and activities of contracted providers, issue resolution, evaluation of network adequacy, recruitment of new providers. Maintaining positive provider relationships, advancing the goals of Leon Medical Centers, providing direction for quick resolution to any member issues.

Doctors HealthCare Plans

Services & Solutions

Leon Medical Centers is a network of primary care and urgent care centers that offer a variety of services and solutions to individuals and families. Their services include: Primary care: Leon Medical Centers offers primary care services, such as preventive care, sick visits, and chronic disease management. Urgent care: Leon Medical Centers offers urgent care services, such as treatment for minor injuries and illnesses. Specialty care: Leon Medical Centers offers specialty care services, such as dermatology, cardiology, and orthopedics. Laboratory services: Leon Medical Centers offers laboratory services, such as blood tests and urinalysis. Imaging services: Leon Medical Centers offers imaging services, such as X-rays, ultrasounds, and MRIs.

Leon Medical Centers has over 50 locations in Miami-Dade and Broward Counties in Florida.

Locations & Service Areas

Leon Medical Centers was founded in 1995.

Headquarters

https://www.wellcare.com/

Doctors HealthCare Plans

Leon Medical Centers' main clients are individuals and families in Miami-Dade and Broward Counties. Their partners include: The Florida Medicaid Program: Leon Medical Centers is a contracted provider of services to the Florida Medicaid Program. The Florida Agency for Health Care Administration: Leon Medical Centers is a licensed provider of services to the Florida Agency for Health Care Administration. Local hospitals and health care providers: Leon Medical Centers partners with local hospitals and health care providers to provide care to their patients.

Clients and partners

Yes, WellCare plans are available in Florida.

Florida Availability

Yes, WellCare offers a variety of Medicare Advantage plans.

Medicare Advantage Plans

Leon Medical Centers has over 1,000 employees. Leon Medical Centers' annual revenue is over $100 million.

Operational Numbers

Leon Medical Centers' main business struggle is to attract and retain patients. The health care market is very competitive, and there are many other primary care and urgent care centers in Miami-Dade and Broward Counties.

Business Struggles

Leon Medical Centers uses technology to improve their service in a number of ways. For example, they use a mobile app to allow patients to access their medical records and schedule appointments. They also use a data analytics platform to track the effectiveness of their services and identify areas where they can improve.

Technology Usage

https://www.wellcare.com/