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Created on July 26, 2023

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Transcript

We are here to assist you

TECservices

Connect to Tec network on Windows or macOS

Windows

macOS

1. Select the network icon on the taskbar. 2. Choose the "Tec" network. Check that the "Conectarse automáticamente" (Connect automatically) box is selected, and then select Conectar (Connect).

TECservices

3. If necessary, Windows will request your credentials. Enter registration number or ID and institutional email password. Select Aceptar (Ok) and then Conectar (Connect). 4. Done! Your device is ready to use the "Tec" Wi-Fi network.

macOS

Windows

macOS

Windows

¿Necesitas ayuda? ¡Consulta la guía!

Configure your digital key

Access to:

millavedigital.tec.mx

Request assitance on campus!

GUIDE TO SETTING UP DIGITAL KEY

Note: Have your computer and mobile device ready to follow the setup process

TECservices

TECservices

2a

If you see the Llave Digital in Autenticadores inscritos, click on the lightball

TECservices

14 days

TECservices

2) Enter your institutional email. Example: A01234567@tec.mx. Then click on the checkbox "I am not a robot"

A0XXXXX@TEC.MX

Do the corresponding verification, click verify and click Search.

TECservices

3) A security code will be sent to your personal email. To do this, click on continue.

4) Enter the code that was sent to your personal email and click on Comprobar código (check code). If you have not received the code, click on Volver a enviar código (resend code).

Once the code has been verified, click continue.

TECservices

5) Enter a new password following the features that are indicated to you. Once the password is entered, click on Cambiar contraseña (change password).

Later, it will ask you to wait a moment and then you will see the message: Your password change process ended correctly.

TECservices

6) To finish go to https://mitec.itesm.mx and verify that you can already log in with your new password.

TECservices

TECservices

How do I use the printing service?

Install

Credit

Release

Apply for credit with PowerApps. *Students

Connect to the Tec network and install your campus printer.

Select and release the document to print.

TECservices

HP Printer Installation Guide

  1. Go to the website: print.tec.mx
  2. Select your operating system
  3. Follow the guide on this page for printer installation (instructions change according to the selected operating system)
  4. Send the document to the printer "gdl_byn" or "gdl_color" depending on your preference.

TECservices

Login to MiTec using your credentials.

Type"software en convenio" in the browser bar and click

TECservices

Click on "Instalar Office" (Install office)

Click on the first box

TECservices

The following window will open and we will wait for the installation to finish.

The following window will appear. Wait for the installer to finish downloading.

Once the installation is finished, we will open one of the installed programs (Word, Excel, Power Point). The program will request to enter the institutional email and password to validate your license.

TECservices

TECservices Interaction

When you contact TECservices through this email tecservices@servicios.tec.mx you will receive an email with an interaction number. this number will help you follow up on your request. it is important to stay tuned to the email to receive updates on the status of your request.

TECservices

tecservices@servicios.tec.mx

TECservices (TI Support) Location: Aulas 1307. 3rd Floor. (Coming out of the elevator) Schedule: 07 am - 09 pm. Monday to friday

TECbot in

tecservices@servicios.tec.mx

This is the office TecServices TI Aula coming out of the elevator on third floor.

TECbot in

If you have any questions or need support please contact us!

Need help? Save the support channels in your contacts

Remember! To include a screenshot or picture of the error you are viewing and the student registration (A000000).