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Lisa Goulding

Created on July 25, 2023

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Transcript

Playbook #1: Connecting with our Culture

Bonus Box

If you have exhausted the resources in the connecting with our culture playbook and are looking to continue your learning journey you've come to the right place.

We will keep adding to this resource so check back regularly

Start

Stay Curious

We are hungry to learn and grow, individually and with our teams. As persistent problem solvers, we ask "what has to be true?" to make things happen. We experiment and consider new ways to innovate, raise the bar across our teams, and believe there is always room for improvement.

6 continuous improvement tools & techniques

Mastering Problem Solving and Decision Making

A Simple Nuance that Produces Great Strategy Discussions

Reigniting creativity in business

Shingo principles podcast: Learning your way to perfection.

To help break through a current challenge finish this sentence: Imagine if...

Podcast - 1000 experiments club

Seek Clarity

We embrace complexity and derive meaning from complex information to create clear direction. However, we also must not make the complex complicated. We leverage data, science and technology to break complexity into manageable chunks in order to surface opportunities, prioritize the highest impact areas and inspire action.

Simplifying complexity: How to conquer clarity and brevity

The infinite alchemy of storytelling

Simplifying complexity

What are some effective ways to communicate complex or technical information to non-expert audiences?

How great leaders inspire action

Try using a kanban board to manage your tasks

Own the Outcome

We are accountable for decisions and take ownership for our choices. We approach situations with an open mind and embrace change, being as consistent as possible and different where necessary.

How to Improve Personal Accountability

Being Open Minded in the Workplace is Amazing

Radical Candor Podcast - Push decisions into the facts

The 5 S's to embracing change

Discover your decision making style with this questionnaire

Center on the Client

We relentlessly focus on adding value for our customers, assessing needs, identifying new opportunities, and collaborating to find the best solution. We deliver an outstanding customer experience and execute with excellence.

What does putting customers first mean to you?

10 Ways to Deliver Consistently Great Customer Service

Serious Soft Skills Podcast

Customer First Podcast

CSM Mastermind Becoming the Trusted Advisor (skip to 7 mins in!)

Be a Challenger

We disrupt and compete as if the challenger. We are never complacent. We assume positive intent as we challenge one another to continuously improve. To do this we consider alternate ideas, value different perspectives and engage in healthy, candid debate to drive informed decisions.

Dare to disagree

Why all brands need to act like a challenger

Radical Candor Podcast - Debate (don't squish) ideas

Brutal Honesty and Radical Candor: 6 Ways You’re Getting Radical Candor Wrong and 6 Ways to Get It Right

High performance culture - The power of assuming positive intent

Champion Inclusivity

We foster trust in relationships and through our actions, engage individuals and teams with empathy, respect and integrity. We actively listen to different perspectives and encourage diversity in ideas, opinions and points of view to build a better answer.

Great Leadership is a network, not a hierarchy

How diversity makes teams more innvative

The will to change podcast

Relationships at work: Building strong connections at work

Diversity of thought - what is it and why does it matter?

How to build (and rebuild) trust

Commit to Each Other

We are fueled by a passion for continuous learning, finding purpose in what we do to focus on our growth. We seek and share feedback freely, ensuring everyone knows how and why they are exceptional and where they can be even better. We celebrate and offer recognition for our collective and individual victories, both big and small. We work hard and smart, creating flexibility to accommodate both work and our lives. We care about our Circana family and promote each person’s wellbeing so that all can flourish.

Radical Candor podcast - How to get feedback

Radical Candor podcast - How to give feedback

The power of believing that you can improve

The power of appreciation

Five wellness tips for positive mental health at work

How to check a colleague’s doing okay today without feeling awkward

Circana's hybrid working model

Send praise to someone in Teams

Use MS Viva Insights to help support your wellbeing

General Favorites

Not aligned to specific behaviors but content too good we can't keep it to ourselves!These resources are a balance of fun, insightful and thought provoking and we hope you enjoy them as much as we do!

Your body language may shape who you are - Amy Cuddy

The power of vulnerability - Brene Brown

Choose your attitude - Debra Searle

Inside the mind of a master procrastinator - Tim Urban

Building a culture together - Simon Sinek

Why good leaders make you feel safe - Simon Sinek

Massive-scale online collaboration - Luis von Ahn

Before you go, don't forget to check out our other useful resources available for you

Five in Five Activation Ideas

Success Through Behaviors Playbook

Our Circana Site

Learning & Development Site

Circana Voices Site

DEI Site

If you have any great resources to share with your colleagues please let us know at Culture@circana.com