RLC Training: Team Development

RLC Training 2023

Team Development

*this is a snack, not a buffet

start

Crystal ball Team Dynamics

activity

Crystal Ball - Team Dynamics

Pretend that it is May 2024 and we are reflecting on all of the accomplishments of the 2023-2024 academic year. What things did you and your team accomplish? What are the things you are most proud of? How did your team work together? What challenges did you overcome?

What goals did you and your team accomplish?

Crystal Ball - Team Dynamics

Now, review your goals and identify what team development will need to take place. What will your team need from you as their supervisor? What can you do to make sure your goals are achievable?

What will your team need from you?

Overview & Objectives

Goals: The RLC team will explore content related to supervision and team development and identify ways to grow as a supervisor. The RLC team will learn about their communication styles and those of their peers The RLC team will identify activities and materials that they can use with their RA teams.

Communication

Feedback

Supervision

Goal Setting

Boundaries

RL Relationships

01

Communication

Everything we do is rooted in strong communication! We all communicate, and prefer to be communicated with, differently. COLORS PREFERRED COMMUNICATION STYLE ASSESSMENT

01

Communication

Things to Keep in Mind about Communication:

Empathy and Respect

Choosing the Right Method

Responsive-ness

Active Listening

Non-verbal Cues

Sharing Constructive Feedback

Giving Great Feedback

Constructive Feedback is Important

While constructive feedback is important, it has a time and a place. Praise in public and criticize in private. How you give feedback depends on the type of feedback you’re sharing. If you’re sharing positive feedback, shout it from the rooftops! Recognize your employees in public and private settings.

02

Feedback

Let's Practice creating a feedback statement: RA Morgan's bulletin board is 5 days late. They asked for a 1 day extension the day it was due and just asked you to print things yesterday. Where and how will you have a conversation with Morgan? 1. Micro Yes 2. Get Specific 3. Show Impact 4. Ask a Question

02

Feedback

Let's Practice creating a feedback statement: You are co-planning a large event with RLC Rory and your RA teams. During the first planning meeting, RLC Rory sat in the back of the room chatting with some of their RAs rather than helping. When delegating tasks, you heard them say, "Hey team, you better not do activities that require me to shop. I'm not doing a pro-card report for this!" Where and how will you have a conversation with Rory? 1. Micro Yes 2. Get Specific 3. Show Impact 4. Ask a Question

02

Feedback

Let's Practice creating a feedback statement: (If time) Peer-led examples: 1. Micro Yes 2. Get Specific 3. Show Impact 4. Ask a Question

02

Feedback

Receiving Feedback Tips:

1. Recognize Good Intentions
2. Listen Actively
3. Ask Questions
4. Summarize the Feedback

Supervision

03

"for growth and personal development to occur, a student needs to have a challenge/support balance."N. Sanford

"You have to study and analyze every individual under your supervision and try to work with them in a way that will b e most productive." J. Wooden

Supervision should be a journey of constantly refining skills, re-evaluating, and adapting to support the needs of the individuals who you supervise.

Supervision

03

• Building Relationships
• Role Modeling
• Leadership/Supervision Philosophy
• Team Development Tips/Tricks
• Accountability
• Coaching

What have you done to develop your team in these areas? What questions do you have?

04

Boundaries

• What are ways that you have set boundaries with your RA team?

• What boundaries have you encouraged your RAs to set with your residents?

Info

Team Relationships: with RLCs + Supervisors

wow, that was a lot of stuff!

Thanks