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LEVEL B2 UNIT 5

CAPGEMINI TEACHERS

Created on July 11, 2023

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Transcript

Northlatam English Program

LEVEL B2

Unit 5

Making deals

Lesson A

Vocabulary and grammar

Lesson objectives

Vocabulary: Negotiating and retailing

Grammar: Conditionals

Do you research online before buying in a store, or look at products in store before ordering online? Does it depend on what you're buying?

Opening discussion

Vocabulary: Negotiating and retailing

Discount

Deposit

Order

Benefits

Negotiation

Shipping

Vocabulary practice

Complete the collocations for negotiating by choosing the correct noun from the boxes for each group of three verbs.

the benefits

a proposal

a price

a discount

an order

the details

Vocabulary practice

Complete the collocations for negotiating by choosing the correct noun from the boxes for each group of three verbs.

a compromise

a deposit

costs

fee

negotiation

a deadline

Grammar

First conditional

Grammar

Second conditional

Grammar practice

First conditional
Match the sentences halves
Choose the correct options. All the sentences are about the future.

Grammar practice

Second conditional
Match the sentences halves
Choose the correct verb forms in each sentence.

Lesson B

lISTENING AND reading

Lesson objectives

Listen to two people negotiating the price of products and delivery.

Reading: Retail finds its new best friend in social media.

What are some advantages and disadvantages of online shopping? How often do you shop online? What types of things do you shop online? Have you ever had a bad experience with online shopping?

Opening discussion

Listening

Listen and answer the questions.
  1. What is the first issue that Adam brings up in the negotiation?
  2. What is Adam's first proposal for delivery terms?
  3. What do they agree on at the end of the talk?

Reading

Read the article and decide whether the statements are True or False.

Reading

Read the article and decide whether the statements are True or False.

Lesson C

WRITING

Lesson objectives

The structure of a Proposal and appropriate language

Writing a website proposal.

Discussion

Discuss the following questions.

1. What are mailshots?2. What should a mailshot inlcude? 3. What are the benefits of sending mailshots?

Writing a proposal

Read this simple proposal and say how many benefits it offers, what service it offers and the it's cost. Also consider why the consumer has to choose this provider

Structure of a Proposal

In writing a proposal, organizing it with particular sections can help in getting a true structure. Can you read the proposal again and organize it using the following sections.

Writing a proposal

Read the notes from a sales meeting with a prospect, and write a proposal to supply a new website. Invent details as necessary.

Lesson D

practical case

Lesson objectives

Planning and organizing an incentive trip.

Make a presentation about how to win an incentive trip.

Discussion

Some companies reward their best sales staff with gifts, trips or additional pay, hoping that such benefits will serve as an iniciative to improve sales. What are the advantages of such sales incentive programs?

Reading

Read the memo and answer the questions.
  1. Who can go on the incentive trip?
  2. Is this the first time the company has organized such a trip?
  3. When and why was the memo sent?
  4. What sort of customers does the St John's Beach Club aim to atttract?

Role-play

You will role-play a travel agent and a buyer. The buyer negotiates with the travel agent to get the best possible deal for an incentive trip to the St John's Beach Club. Use the information below to help you.

Presentation

Prepare a presentation about an incentive trip. Include a memo describing the way to win the incentive. Present what the incentive trip includes.

Thank you!