LEVEL C1 UNIT 4

Northlatam English Program

LEVEL C1

Unit 4

Feedback

Lesson A

Vocabulary and grammar

Lesson objectives

Vocabulary: Managing people and projects.

Grammar: Third Conditional.

Discussion

Discuss the meaning of these statements. Choose the two that you think are the closest to the truth. Explain your choice.

Vocabulary: Character Adjectives

Drag and drop the concepts in the correct picture.

friendly

confident

aggressive

anxious

charismatic

stressed

Vocabulary practice

Match the character types in the box with the descriptions a-e. Which type would be the most difficult to manage, and why?

Which character types in the box do you associate with the adjetives in the box?

Vocabulary practice

Match the people involved in a project in 1-5 with the definitions a-e.

Grammar

Third Conditional

Grammar practice

What does 'd mean in each sentence? Write had or would.

Grammar practice

Write third conditional sentences about the situations.

Lesson B

lISTENING AND reading

Lesson objectives

Listen to someone trying to solve a dispute at work and getting feedback

Reading about effective team building activities

How do you handle disagreements when working as part of a team? What are essential components of effective conflict resolution?

Opening discussion

Listening

Listen to someone trying to solve a dispute at work. Choose True or False.

1. Gavin has worked for the company for about a year. TRUE FALSE
2. Gavin feels his collegues are unfriendly. TRUE FALSE
3. Gavin wants to change the way he works. TRUE FALSE
4. Craig thinks that Gavin's personality is the problem. TRUE FALSE
5. Craig thinks being tolerant of change won't be difficult. TRUE FALSE
6. Mike thinks that changing people's roles and responsabilities will help. TRUE FALSE

Reading

Read the fist three paragraphs of the article. Answer the questions.

1. What examples of ineffective team-building activities does the author mention?
2. Why do companies continue to run them?

Reading

Read the rest of the article. Match the advice a-d with gaps 1-4 in the article.

a) Create an open and honest atmosphere. b) Learn from the best leaders. c) Have a common plan. d) Focus on a clear objective.

Which essesntial team-building characteristic is missing in each situation 1-4?

Lesson C

WRITING

Lesson objectives

Use linking words and expressions in a report

Write a report for performance appraisals

Discussion

Read the following reasons for performance appraisals below. Decide which ones benefit the employer most and which ones benefit the employee.

• Discussing rewards
• Encouraging communication
• Identifying strenghts and weaknesses
• Planning training
• Reviewing progress
• Setting achievable goals
• Stating career objectives

Language focus

Match the following linking words and expressions on the left with the categories 1-5 on the right.

• due to
• finally
• for example
• moreover
• next
• overall
• therefore
• to sum up

1. Sequencing
2. Giving examples
3. Adding
4. Expressing cause and result
5. Summarizing

Complete the sentences with appropiate linking phrases.

due to

for example

moreover

next

therefore

finally

overall

1. We wanted the survey to be anonymous ___________________, names did not appear on the questionnaire.
2. Firstly, staff completed questionnaires. ______________________, they were interviewed by consultants.
3. The questionnaire covered job satisfaction. _________________, some questions touched on company image.
4. Interviews were limited to 30 minutes each ____________________ the very tight schedule.
5. ____________________, the results were positive but we agreed that there were lessons to learn.
6. Formal appraisal interview will be introduced _____________________ dissatisfaction with the existing system.
7. There are several reasons for adopting appraisal interview, ____________________, they can motivate staff.

Model writing

Look at the email and notes below. What's the reason of this email?

Writing practice

Write a short report for your boss using the information below to help you.

• Discussing rewards
• Encouraging communication
• Identifying strenghts and weaknesses
• Planning training
• Reviewing progress
• Setting achievable goals
• Stating career objectives

Lesson D

practical case

Lesson objectives

Discussion: Business methods in other countries.

Give a presenatation on recognizing merit and giving constructive feedback.

Discussion

Imagine you're working on a different continent from your own in which the business culture is different. Discuss the questions below.

1. In your opinion, can the same business methods and ethical standards be applied all over the world? Should they be adapted to local culture?
2. What cultural differences might you find? Consider these categories.

Managment style personal development productivity recruitment time managment

Coaching

Decide how you would respond as a manager in these following situations. Choose options from the list a-l.

1. A new employee has failed to complete an important project.
2. An experienced exployee has failed to complete an important project.
3. A new employee has delighted customers with exceptional service.
4. An experienced employee has delighted customers with exceptional service.

Discussion

Read the two procedures for coaching team members and discuss which do you prefer and why?

Discussion

Presentation

Prepare a presentation in which you set a common problem at work. Then, explain which procedure would you choose for that situation. Choose between the two procedures: recognizing merit or constructive criticism. Include images to illustrate your presentation.

Thank you!