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Scorecard

Fran Mackin

Created on July 7, 2023

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Transcript

Positively impact more lives

Positively impact more lives

Our target is to positively impact 1,000 lives by March 2026. We currently support 860 people, with 800 in our learning disability division and 60 in our mental health division.

860

Total

800

60

Mental health division

Learning disability division

A recognised, trusted & influential health and social care brand

Growth

Hootsuite social score

New revenue achieved compared to April 2023 baseline

A high social score is between 81 - 100. Average is between 40 - 80 and low is between 0 - 40. Our target for 2023-24 is to hold an average social score of 70.

62

Stakeholder survey results

Thought leadership posts

Strategic Growth Initiatives - in progress

Strategic Growth Initiatives - completed

75%

1/ 12

We have shared 1 thought leadership piece from our executive team so far out of a target of 12 for the year.

We achieved a 75% satisfation rate in our annual stakeholder survey, with a target of 70%.

24

10

A great place to work

Sense of belonging score

Diverse and inclusive score

75%

65%

SURVEY SCORE

SURVEY SCORE

The results for our colleagues from a protected group should comparable to the overall company score for the Employee Engagement Index.

Our year one target is measured against the Great Places to Work minimum standard of 65%.

Exceptional leadership score

Reward and recognition score

92%

79%

SURVEY SCORE

SURVEY SCORE

This target incorporates all the scores in the Leadership section of the survey and build on the strong (92%) baseline.

Our target is to hold the good baseline score of 79%.

A sector leader in quality, value and personal outcomes

A digitally-empowered organisation

Enterprise Architecture completeness score

This score assesses the percentage completeness of our Enterprise Architecture plan to have an integrated, agile and cloud-based infrastructure.

50%

How many lives have been enhanced through tech support

50

50 of the people we support have benefited from additional technology support in their lives, with 25 of these being from our Tech Lending Library and 25 from other ongoing projects.