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Operations Lifecycle

Lisa Goulding

Created on June 27, 2023

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Transcript

Operations Lifecyle

Who does what to produce the client deliverables

Receive & QC Data

Manage Changes

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CS & Support Teams

Data Science

KeyCat New EANs

Answer Queries

Client Service (CS)

System

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Release Database

Code New EANs

Coding

Client Service (CS)

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QC Database

Client Service (CS)

Database Analyst (DBA)

Place New EANS

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DBA & Client Service (CS)

Production

Build Database

Share New EANs

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New Add Key Facts

Logic Driven Ranking

Client NPD Process

Big Ticket Items

We also work with our key clients to get early notification of new products in the market to accelerate this process. They do this by completing and supllying us with NPD forms which allow us to skip allot of early steps and ensure tracking from first sale

A sophisticated ranking algorithm, developed with years of unique experience is used to identify significant items. This is calculated based on total market & category level using the sales of the last 4 weeks, distribution, important clients & other factors.

Processes focused on coding the big ticket items, as early as possible ensuring any NPD impact on market share is reflected ASAP. We have a 12 week window to include any product from the point it is deemed significant