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101 - Contacts and Resources

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Created on June 14, 2023

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Transcript

Resources & Contacts

Where to go for additional resources and who to speak to for additional questions & support?

‹#›

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Resources

Approach

Deliverables

Title

  • Articulate the rationale for the change
  • Align with program management team
  • Ensure active sponsorship for the change at a senior executive level
  • Define change principles
  • Create a change strategy or change approach

Change Management Activities Dashboard for a CMO

Define

Change Strategy Development

Change Vision Template (see Solution Catalogue deck)

The Impact Assessment Workbook

  • Identifying and analyzing the stakeholders impacted
  • Updating the Impact Assessment
  • Mapping of AS-IS and TO-BE processes
  • Detailed outlines key activities, date ranges, channels, resources and budgets requirements, key stakeholders to be involved
  • Plan and begin to deliver

Stakeholder Analysis

Allies Map

Assess & Prepare

Key Messages

Communication & Engagement

Training Plan

  • Establish a change champion or ambassador network as a powerful transformation catalyst. Change champions or ambassadors are influential advocates who drive engagement and help overcome resistance during the change process
  • Execution of building and delivery of change interventions where organization alignment is required in relation to structure, systems, processes, etc.

Change Champion or Ambassador’ network

Deliver

The Change Implementation Plan

Lessons Learned/Retrospective

  • Build on the positive impact of change to encourage embedding within business as usual
  • Continue benefits tracking through benefit owners until realization achieved
  • Deliver continuous improvement interventions to sustain, reinforce and further develop the change.

Continuous Improvement Framework

Sustain

Benefits Tracker

Transition to BAU

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Change Management Chapter – Solution Catalogue Contacts

Chapter Co-Lead

Jennie Huy

Niamh Plunkett

Meghan Norair

Dan Sherlock

Michelle Kissler

Paris

Dublin

London

New York

Denver

Chapter Co-Lead

Rebekah Lustig-Yaeger

Lise Mareschal

Chelsea Zeytoonian

Montreal

Seattle

Charlotte

Fany Deveaux

Paris

confidential

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Thank you to following individuals for your contributions to this work!

Chapter Members:

  • Fany Deveaux, Senior Consultant | Paris
  • Michelle Kissler, Associate Manager | Denver
  • Niamh Plunkett, Senior Consultant | Dublin
  • Jennie Huy, Senior Associate | Paris
  • Rebekah Lustig- Yaeger, Senior Consultant | Seattle
  • Chelsea Zeytoonian, Manager | Charlotte
  • Lise Mareschal, Manager | Montreal
  • Dan Sherlock, Associate Consultant | New York
  • Meghan Norair, Senior Consultant | London
  • Kerrie Senyk, Senior Manager | Calgary
  • Laurence Vandeventer, Managing Director | Montreal

Additional Contributors:

  • Cheryl Lambert, Associate Manager | Denver
  • James Finder, Consultant | Denver
  • Charlotte Granddidier, Senior Associate | Montreal
  • Tarik Chaine, Junior Associate | Montreal

confidential

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