What does your typical day look like?
Essential Duties Timeline
Document & Share Knowledge
Support Student Lab Assistants
Check the Service Desk Email Inbox.
Log into the Service Desk Call Queue
Document
Phone
Labs
Email
Inbox
SSP
Projects
Monitor
Participate In Ongoing Projects
Check Your Personal Inbox & Chat
Check the Maricopa Helpdesk Self Service Portal
Continue Monitoring Support Queues
ESSENTIAL DUTIES TIMELINE
Ashley Farley
Created on June 13, 2023
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Transcript
What does your typical day look like?
Essential Duties Timeline
Document & Share Knowledge
Support Student Lab Assistants
Check the Service Desk Email Inbox.
Log into the Service Desk Call Queue
Document
Phone
Labs
Email
Inbox
SSP
Projects
Monitor
Participate In Ongoing Projects
Check Your Personal Inbox & Chat
Check the Maricopa Helpdesk Self Service Portal
Continue Monitoring Support Queues