WRITTEN COMMUNICATION

Writing Workshop Request Letter

Introduction

Requesting letter

Last week, we learned how to place an order of materials for the office. In this session, we will learn to request a service and how to answer those letters to confirm the information. When you send a letter requesting a service, you must give detailed information so the provider can give you complete and accurate response. If your letter isn't detailed, you may have to write it again to explain the information.

First, let's review some writing elements

Punctuation

Capitalization

Sentence Structure 2

Correct punctuation adds clarity and precision to the writing. It allows the writer to stop, pause, or give emphasis to certain parts of a sentence.

It lets the reader know a sentence is begining. It also shows important words in a title, proper names, official titles and more.

This is a game to put into practice how to order words in an English sentence.

Play

Play

Play

01

Writing a REQUEST LETTER

Example of an Agenda.

Body of the Requesting letter

The body of the requesting letter generaly has four parts:

Opening

Focus

Action

CLOSING

Activity 1

Activity 2

Writing your Message

Opening Practice

1.In the opening of your letter, you explain why you are writing. There you have to make specific reference to a previous conversation. Prepositions help to be more specific. Let's practice.

Focus Practice

2. In the focus, you have to let the provider know what you need. Be clear and exact as possible.

Action

3. Here, give a time limit for some action to be done. You promise to do something or ask the recipient to do something. You must be specific and polite

Closing

4.Mention some additional information, a phone call, a letter, a fax, or an e-mail. Use I look forward.

Letter Practice

Press the botton to complete the letter with the missing words.

+ INFO

02

Confirming a service or request

Some tips for confirming

Click on the letter and identify its parts.

When you send a letter confirming a service or request, you have to restate all of the details. The recepient needs to know that you understand the information and will fulfill the request accurately. Before you write the letter, review all the information. If necessary, contact other people in your company who are involved. Ask them if they have something to add. Make a list to organize all the information.

CONFIRMING LETTER Practice

Possessive Adjectives

Play the buttons and practice.

+ INFO

Other useful sentences

Thank you for agreeing to speak at the…As we discussed in our phone conversation earlier this week, As we discussed on the phone on October 15, As we discussed at the area meeting last week, We have arranged for a microphone and video bin for your speech. If you need other equipment… We will ship your order within 24 hours of receipt. Again, it was good to talk with you last week and... Please call if you have any questions about your visit. I’m looking forward to showing you… If you need further information or assistance, feel free to call on me. I look forward to our December Festival and to hearing from you soon.

Pair Work Activity

• Select one of the types of letter studied (Letter of request or order)
• One student writes that letter and the other writes the confirmation letter as a reponse to the first one. Click on the yellow buttom to write your letter in Jamboard, so I can check them before Tuesday.

Questions?

Thank you!

Personal Pronouns say that something belongs to someone or something. I have a bag - this is my bag. You have a cat - that is your cat. He has a car - it is his car. She has a book. It is her book. The dog has a bed - it is its bed. We have a flat - it is our flat. They have a daughter - she is their daughter.

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