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Salesforce Scramble!
Kelly Pacillas
Created on May 21, 2023
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Transcript
Salesforce Scramble Chaotic Kitchen
Escape room
start
To start your day off right, you decide to go out to breakfast at your favorite Toast restaurant. When you walk in, you are surprised to find no one there. When you peek into the kitchen, you find a note on the fridge and decide to read it...
Click on the note on the fridge
Recipe
Help! Our staff was on team building trip but our party bus broke down and we need your help making breakfast for our customers!! Follow the recipe so we can open for business!
The Speckled Egg
Butter and Cream
The Waffle Drop
The Dinner Bell
We can't remember what Shard "The Speckled Egg" is in. Which Shard is correct?
Shard 05
Shard 04
Shard 07
Shard 06
In order to secure all the eggs we need for the day, we need to talk to the Director of Operations from "The Speckled Egg". Who would that be?
Catherine Conn
Kelly Barnes
Mark Moore
Fran Polar
"The Speckled Egg" reached out to Cutstomer Care. According to case #07172726 what did they need help with?
Order Gift Cards
New Employee
Power Outage
Menu Issue
Recipe
The Speckled Egg
Butter and Cream
The Waffle Drop
The Dinner Bell
"Butter and Cream - Norcross" can't remember what Guest products they purchased. What Guest Projects do they have?
Gift Cards Loyalty Online Ordering
Additional Onsite Online Ordering
Online Ordering Full Menu Build Toast Takeout
UberEats DoorDash GrubHub
"Butter and Cream" has had some ups and downs. How many LIVE locations do they have?
Three
One
Four
Two
When did "Butter and Cream - Beltline" come out of test mode and complete their first order?
4/1/2023
9/7/2022
9/9/2023
7/25/2022
Recipe
The Speckled Egg
Butter and Cream
The Waffle Drop
The Dinner Bell
It's time to serve up "The Waffle Drop". Which Guest OC completed the General Guest Consultation?
Trey Johnson
Jay Maranda
Koty Embree
Alexandra Apostolicas
What Time is "The Waffle Drop" General Guest Consultation scheduled for?
2:30 pm CST
2:30 pm EST
2:30 pm PST
2:30 pm MST
Select the best online presence summary of "The Waffle Drop"
Instagram Facebook YouTube
Instagram Facebook
Instagram Facebook Waffledrop.com
Instagram Order w/ Google
Recipe
The Speckled Egg
Butter and Cream
The Waffle Drop
The Dinner Bell
"The Dinner Bell" is about to ring! Help the staff return home by explaining the picture below.
The Guest OC do not update SA notes
The Guest OC updates SA notes here
How would we navigate to "The Dinner Bell" SA shown below?
1. Base Onboarding Bundle Project Page 2. Related Quick Links 3. SA-775564 link
1. Online Ordering Project 2. Related Quick Links 3. SA-775564 link
According to "The Dinner Bell" SA-775564 SA Notes which summary below is most accurate
Scan to Pay = ON Using Paper GC TMOP GL = NA
OO Links Shared = YES POC = Nina Full Menu Build
Scan to Pay = OFF Selling eGift Cards TMOP GL = ON
OO Links Shared = NO POC = Britt Full Menu Build = NO
Recipe
The Speckled Egg
Butter and Cream
The Waffle Drop
The Dinner Bell
Congrats!
Breakfast service was a success and the staff made it home safely on a new party bus!!
starT over?
Not Quite Right
Give it another try!