CHW Competency Framework

Community Health WorkerComptency Framework

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CHW Role-specific

MNR Health

Disaster Response

Adolescent health

Malaria

TB

WASH

NCDs

HIV/AIDS

Community Health Workers

Knowledge on childhood illness

Case management

Outbreak Response

Nutrition

Palliative care

Epi

Child health

Mental Health

Injury / Rehab

ENT / Oral

Competency Framework

CHW Core

Communication and Community Engagement

Promotive and Preventive Services

Preventive & Diagnsotic care

Collaboration with Health Workers

Regulations and Safety

WORKING DRAFT

Patient Tracing

Health Risks

First Aid

Relationships

Capacity

Ethics

Contextual

Competency

Health Literacy

Follow-ups

Digital Literacy

Outreach

Care Teams

Community Engagement

Legality

Problem Solving

Competency

Continuity

Competency

Communication

Networks

Social and Environmental Determinants

Family and Community Needs

Community Disease Surveillence

Monitoring, Data Collection and Use

Domain

Psychosocial Support

Leading Managing Advocating

Referral Support

Leadership

Linking

Contexts

Identification

Connection

Families

Competency

Documentation

Advocacy

Coordinating

Community

Communities

Competency

Communities

Support

Information

Navigating

Practice

Learning

WHO Foundational Comptencies for Universal Health Coverage

People-Centeredness

Evidence-Informed Practice

Decision-Making

Personal Conduct

Communication

Collaboration

Interactions

Scope of Practice

People Centred

Engagement

Adaptive Collaboration

Principle Application

Goals and Needs

Trust

Ethical Conduct

Systems

Agency Promotion

Data and Information

Active Listening

Learning

Lifelong Learning

Cultural Sensitivity

Solution-oriented

Information

Conflict Management

Unexpected Changes

Health and Well-being

Safety and Improvement

Holistic Approach

Documentation

CHW Role Competencies

Chronic Conditions

Specific Disease

Non-Communicable Disease

Maternal Child Health

Disaster Response

Disease Surveillence

Adol. Health

HIV

Malaria

TB

Community Health Workers

Reproductive Health

Palative/ Rehab Care

Injury / Emergency

Outbreak Response

Epi

Treatment

Mental Health

ENT / Oral

Competency Framework

CHW Core Competencies

Communication and Community Engagement

Promotive and Preventive Services

Collaboration with Health Workers

Health Risks

Regulations and Safety

WORKING DRAFT

Patient Tracing

Domain

Domain

Relationships

Capacity

Contextual

Competency

Health Literacy

Ethics

Follow-ups

Competency

Outreach

Care Teams

Community Engagement

Legality

Problem Solving

Competency

Continuity

Competency

Communication

Networks

Social and Environmental Determinants

Monitoring, Data Collection and Use

Family and Community Needs

Community Disease Surveillence

Psychosocial Support

Leading Managing Advocating

Referral Support

Domain

Leadership

Linking

Identification

Contexts

Connection

Families

Competency

Documentation

Advocacy

Coordinating

Community

Support

Communities

Competency

Communities

Information

Navigating

Practice

Learning

WHO Foundational Comptencies for Universal Health Coverage

People-Centeredness

Evidence-Informed Practice

Decision-Making

Personal Conduct

Communication

Collaboration

Interactions

Scope of Practice

People Centred

Engagement

Adaptive Collaboration

Principle Application

Goals and Needs

Trust

Ethical Conduct

Systems

Agency Promotion

Data and Information

Active Listening

Learning

Lifelong Learning

Cultural Sensitivity

Solution-oriented

Information

Conflict Management

Unexpected Changes

Health and Well-being

Safety and Improvement

Holistic Approach

Documentation

CHW Role-specific

Non-Communicable Disease

MNR Health

Disaster Response

Adolescent health

Malaria

TB

WASH

HIV/AIDS

Community Health Workers

Knowledge on childhood illness

Case management

Outbreak Response

Nutrition

Palliative care

Epi

Child health

Mental Health

Injury / Rehab

ENT / Oral

Competency Framework

CHW Core

Communication and Community Engagement

Promotive and Preventive Services

Preventive & Diagnsotic care

Collaboration with Health Workers

Regulations and Safety

WORKING DRAFT

Patient Tracing

Health Risks

First Aid

Relationships

Capacity

Ethics

Contextual

Competency

Health Literacy

Follow-ups

Digital Literacy

Outreach

Care Teams

Community Engagement

Legality

Problem Solving

Competency

Continuity

Competency

Communication

Networks

Social and Environmental Determinants

Family and Community Needs

Community Disease Surveillence

Monitoring, Data Collection and Use

Domain

Psychosocial Support

Leading Managing Advocating

Referral Support

Leadership

Linking

Contexts

Identification

Connection

Families

Competency

Documentation

Advocacy

Coordinating

Community

Communities

Competency

Communities

Support

Information

Navigating

Practice

Learning

WHO Foundational Comptencies for Universal Health Coverage

People-Centeredness

Evidence-Informed Practice

Decision-Making

Personal Conduct

Communication

Collaboration

Interactions

Scope of Practice

People Centred

Engagement

Adaptive Collaboration

Principle Application

Goals and Needs

Trust

Ethical Conduct

Systems

Agency Promotion

Data and Information

Active Listening

Learning

Lifelong Learning

Cultural Sensitivity

Solution-oriented

Information

Conflict Management

Unexpected Changes

Health and Well-being

Safety and Improvement

Holistic Approach

Documentation

CHW Practice Activities

Non-Communicable Diseases

Reproductive, Maternal, Newborn, Child, and adolescent Health

Social Entrepreneurship

Mental Health

Infectious Disease

ENT / Oral

Immunization

Education

Antenatal

Markets

Coping Strategies

Diabetes

Contract Tracing

Screening

Delivery

HIV / AIDS

Skills

Counseling

Cancer / Smoking

Referral

Tuberculosis

Equipment

Community Health Centers

Psychiatric

Treatment

Malaria

Screening

Complications

Community Disease Surveillance

Disaster Response

Palliative Care / Senior Care

WASH

Risk Assessment

Post-natal

Preparedness

Home Care

Monitor

Referral

Outreach

Prevention

Nutrition

Senior Care

Reporting

Conduct Case Follow-ups

Training

Information

Childhood Illness

Rehabilitation

Response

CHW Core and Cross Cutting Competencies

Evidence-Informed Practice

Interpersonal Skills

Diagnostic Care

Leading, Managing, Advocating

Monitoring and Data

Communication

Collaboration

Principle Application

Capacity Building

Interactions

Engagement

First Aid

Leadership

Documentation

Discussion

Data and Information

Trust

Advocacy

Goals and Needs

Examination

Facilitation

Safety and Improvement

Learning

Data Management

Community

Active Listening

Vital Signs

Diversity

Information Sharing

Coordination

Digital Literacy

Support Networks

Participatory Research

Learning

Information

Conflict

Family Health History

Navigating Systems of Support

People-Centeredness

Promotive and Preventive Care

Personal Conduct

Sever Disease

Decision-Making

Integrated Care

Perscriptions

People Centred

Scope of Practice

Connect with Community

Adaptive Collaboration

Social determinants

Referral

Health Risks and Needs

Supplies

Ethical Conduct

Agency Promotion

Systems

Lifelong Learning

Workflows

Psychosocial Support

Cultural Sensitivity

Solution-oriented

Health and Well-being

Services

Behaviour Change

Hygiene

On-going Assisstance

Holistic Approach

Unexpected Changes

Set an Example

CHW Practice Activities

Non-Communicable Disease

Outbreak Response

Reproductive, Maternal, Newborn, Child, and Adolescent Health

Infectious Disease

Mental Health

ENT / Oral

Support essential programs on immunization

Educate client about eye, dental or hearing care

Provide counselling on reproductive health services

Support chronic disease self-management

Teach Coping Strategies

Assist in testing, diagnosis as part of contact tracing

Provide non-judgemental, counseling, and treatment

Prevent and control NTDs

Identify Hearing, Speech and Vision Impairments

Provide counselling on home isolation and quaraintine

Provide Antenatal Care

Diagnose, treat and prevent cases of HIV / AIDS

Inform about chronic disease prevention

Identify and Refer client for Psychiatric consultation

Provide home-based care to suspected and identified cases

Refer cases to other providers if indicated

Conduct TB Control Activities

Assist during and after normal Delivery

Promote mental health in the community

Treat ENT/Oral health conditions

Diagnose, treat and prevent cases of Malaria

Conduct follow-up

Perform screening of chronic disease

Provide post-natal, newborn and maternal care

Community Disease Surveillance

Water, Sanitation, Hygiene

Palliative Care & Senior Care

Disaster Response

Assess risk for chronic disease in community

Provide nutrition support and growth monitoring

Maintain health security Preparedness

Provide care for dementia

Perform surveillance focused outreach activities with communities

Monitor Water Sources

Assist in integrated management of childhoold illnesses

Refer chronic cases

Identify prevention and control measures

Provide Palliative care

Provide Senior Care

Notify and Report

Collect and Use Information to identify and address risks

Conduct Follow-up of chronic cases

Conduct training on WASH

Promote adolescent health

Provide Rehabilitation Care

Give First Response Aid to those Affected by Crises

CHW Core and Cross Cutting Competencies

Evidence-Informed Practice

Interpersonal Skills

Leading, Managing, Advocating

Monitoring & Data

Diagnostic Care

Communication

Collaboration

Principle Application

Capacity Building

Interactions

Engagement

First Aid

Leadership

Documentation

Discussion

Data and Information

Trust

Advocacy

Goals and Needs

Examination

Facilitation

Safety and Improvement

Learning

Data Management

Community

Active Listening

Vital Signs

Diversity

Information Sharing

Coordination

Digital Literacy

Support Networks

Participatory Research

Learning

Information

Conflict

Family Health History

Systems of Support

People-Centeredness

Personal Conduct

Promotive & Preventive Care

Decision-Making

Sever Disease

Integrated Care

Perscriptions

People Centred

Scope of Practice

Connect with Community

Adaptive Collaboration

Social determinants

Referral

Health Risks and Needs

Supplies

Ethical Conduct

Agency Promotion

Systems

Lifelong Learning

Workflows

Psychosocial Support

Cultural Sensitivity

Solution-oriented

Health and Well-being

Services

Behaviour Change

Hygiene

On-going Assisstance

Holistic Approach

Unexpected Changes

Set an Example