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Fishbone or Ishikawa diagram
Veysel Şahin
Created on May 5, 2023
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Transcript
Fishbone OR ISHIKAWA DIAGRAM
STAFF
EquipMENT
Lack of training
Lack of maintenance
Calibration of filling machine heads
Hiring procedure
Lack of quality control
Filling nozzles
What causes defective production?
Untested cans
Pressure of deadlines and deliveries
material
procedUREs
From Harvard Business School business case ‘Hank Kolb, Director of Quality Assurance’ (1981)