CCM System overview 1
Kristen Jose
Created on May 4, 2023
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Transcript
CCM System overview
Quiz
Spin the wheel!
PART I
FOR 25 POINTS
1. Where does a CM go to import a signature?
0 POINTS
User Menu>Signature
View User profile
Dashboard
Keep spinning the wheel!
25 POINTS
RIGHT!
FOR 100 POINTS
2. Who can void?
25 POINTS
Call Agent Supervisor
Case Manager
Supervisor
Keep spinning the wheel!
125 POINTS
RIGHT!
FOR 75 POINTS
3. How many differnt places are there to create a CIR? Show us where
125 POINTS
3
1
2
Keep spinning the wheel!
200 POINTS
RIGHT!
FOR 250 POINTS
4. How can a CM add a member to their caseload ?
200 POINTS
Add themselves to Assesment
Add themselfs to Member Program
Add from Dashboard
Keep spinning the wheel!
450 POINTS
RIGHT!
FOR 50 POINTS
5. Where is the DD Determination information entered?
450 POINTS
Demographics>Decision Making & AD
Case Managment>Assesment/Support Plans
Case Managment>Programs
FOR 500 POINTS
6. How many programs are listed in CCM System?
500 POINTS
23
19
27
Choose your prize:
1000 POINTS
CONGRATULATIONS!
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Pet
Box
Choose your prize:
1000 POINTS
CONGRATULATIONS!
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Pet
Box
Choose your prize:
1000 POINTS
CONGRATULATIONS!
Travel
Pet
Box
THE BOX IS EMPTY
Choose your prize:
1000 POINTS
CONGRATULATIONS!
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Pet
Box
TRY AGAIN!